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  • Report:  #275027

Complaint Review: LEADERS MERCHANT SERVICES - CALABASAS, California

Reported By:
- Chicago, Illinois,
Submitted:
Updated:

LEADERS MERCHANT SERVICES
26707 W. AGOURA CALABASAS,, 91302 California, U.S.A.
Phone:
877-538-3377
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I applied to lease a credit card machine through Leaders and I was not approved because I had a previous run in with Northern Leasing who are the people Leaders lease their machines through . Northern Leasing took me through a lot of changes taking money out of my account and changing the charges.

Since I was not approved for a credit card machine I assumed that was the end of it. Just as if you try to get a car and you are turned down you leave the lot and that's it. Leaders gave my bank account number to three other entities and they started taking money and overdrew my account and I ended up with overdraft charges and fees of over 240.00. I could not get anyone to return my calls or discuss my account.

I had my banker call and we sent faxes etc. After all that this month they took money again. I am available for a class action suit if someone is filing. I know of two other small business that have horror stories about Leaders. They are bad news. I have heard of low down people like this but I never thought it would happen to me. They will reap what they sow. It's a principle. They should all go to jail.

I was not approved for a machine and they should never have touched my bank account. How can they charge for services on a machine I did not get. None of their staff could answer any questions, one knew anything and they were extremely rude. I was just so ....

Disgusted in chicago

Chicago, Illinois

U.S.A.


1 Updates & Rebuttals

Sarah

Camarillo,
California,
U.S.A.
We want to help this Merchant!

#2UPDATE Employee

Wed, September 19, 2007

The merchant making this complaint has not identified themselves to us so we are unable to research the above complaint. However, we are extremely disappointed that our company did not remedy the merchant's concerns when first reported to us. This is simply not acceptable and is not the way we do business. We urge the merchant to contact our Manager of Merchant Services without delay so that we can resolve this matter in a prompt fashion. Please contact Corrie Fietsch at 877-538-3377 or Sarah Tieman, Director of Operations at the same number. We pledge to this merchant that their concerns will be addressed immediately and that the above individuals are empowered to assist the merchant.

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