Sarah
Camarillo,#2UPDATE Employee
Wed, September 19, 2007
The merchant making this complaint has not identified themselves to us so we are unable to research the above complaint. However, we are extremely disappointed that our company did not remedy the merchant's concerns when first reported to us. This is simply not acceptable and is not the way we do business. We urge the merchant to contact our Manager of Merchant Services without delay so that we can resolve this matter in a prompt fashion. Please contact Corrie Fietsch at 877-538-3377 or Sarah Tieman, Director of Operations at the same number. We pledge to this merchant that their concerns will be addressed immediately and that the above individuals are empowered to assist the merchant.