Complaint Review: Leaders Merchant Services -

I have tried to talk to ms Star Adams  from leaders risk management department I have left her numerous of voicemails but she does not call me back  she put the funds totaling to $11,234.46 reasons were that she was speaking on behalf of the company that they had not been a chargeback but since she was looking at the transactions and to her those transaction were a risk to the company so she was going to terminated my account and hold funds for 90days but when I first sign up and I do have the application proof of that my account when I filled out the form was for processing credit card transaction and the highest ticket could be of ($10,000.00) and where about in just one month the highest limit being ($80,000) so leaders being perfectly aware of that why would Ms. Star Adams from the risk department take that decision not only that same day I got a email from ([email protected]) and I quote (Thank you for choosing Leaders Merchant Services!

Due to inactivity over the past 30 days, your PAYware Gateway account has been temporarily deactivated to protect you from any potential fraudulent activity.

Your Merchant Account with LEADERS is still active.

When you are ready to start processing Credit and Debit cards again using the PAYware gateway, please contact us at 888-691-6149, Monday through Friday between the hours of 7:00am and 5:30pm Pacific time and we will be happy to reactivate your PAYware gateway account.

Thank you for choosing Leaders Merchant Services for all your Merchant Service needs!) I was confused why would Ms. Star tell me that my account was going to get terminated and funds getting put on hold for 90 days but I got an email saying this????  yea I have to pay my employees the Vehicles  are done Ms. Star Adams is not returning my calls I have all the documents on file I just need the money to pay for the parts that replaced and the following in parentheses just is another example of what on their website leaders have posted ("merchantservices.com Leaders Merchant Services is a California- based company which specializes in credit and debit card processing for companies of all sizes.

We serve, with pride, thousands of merchants in all fifty states. We are one of the fastest growing payment providers of credit and debit card based transactions in the country. Our payment processing services enable merchants to process both traditional card-present or swiped transactions, as well as card-not-present, or "keyed" transactions. For more information ca us at 800-220- 414 Leaders Merchant Services is committed to excellence in all aspects of our merchant services relationships. We offer competitive rates for your credit card processing needs and a wide variety of credit card terminals. Our company has one of the largest Chargeback and Fraud Departments in t industry providing our clients with th highest level of service and protec Chat Live! their merchant accounts.

'We're here 24/7/365 to ensure merchant satisfaction and rapid problem resolution. Retail, home based, mail-order, or internet; we do it all") if this were entirely true my current account situation would not be terminated and thing I received a message saying that my account was being des activated for not using it in 30 days also not even 25 days of the last transaction had occurred and she already had put the funds on hold the contract states is my account were to ever be over the .01% Chargeback until then does the credit card processors have the right to hold any funds and that has not occurred