- Report: #724539
Complaint Review: leanspa - orange Connecticut
Reported By:
Rachel -
placerville, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
leanspa
181 marsh hill road orange, 06477 Connecticut, United States of America
Phone:
1-888-839-9990
Web:
Categories:
Business Rating:
(0)
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leanspa cancelled order and still was charged 158.98 orange, Connecticut
I signed up for a free trial offer from leanspa. I noticed before I even received my product my account was charged 158.98 (79.99 2x). I called customer service and imediately cancelled my order. I was told to return the empty bottle with an rma # and my account would be credited 158.98. That was on April 5th. I waited until the 12th and called back again. the rep. told me my account was never received, but they did receive the empty bottle. He said he would cancel it (again) and my account would be credited in 7-10 business day's. I waited until the 26th of April and called again and spoke to another rep.(Neil Robinson) and he said he was going to email corperate so I would receive my money. Now it's the 2nd of may and I've not heard anything so I called today and the rep told me all the computers are being updated and to call back...Ive read the complaints on here and on other sights on this company and I was amazed on how many people have the same problem with the ssame company. I'm not sure where to go from here any suggestions? This must be stopped...
1 Updates & Rebuttals
Rachel
placerville,California,
United States of America
called news station about leanspa
#2Author of original report
Thu, May 12, 2011
Update
I called our local news station in Sacramento,ca KCRA 3 problem solvers about leanspa and she was impressed with the amount of reports filled...If you want to email Beth Tuesday at KCRA about your experience we just ight get our money back if they get exposed....Been over a month since i first cancelled and the last time I talked to them 10 day's ago they told me I would've my account credited back in 24hrs. I'm still waiting....
