- Report: #1275615
Complaint Review: Legal Zoom - Nationwide
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Author Not Confirmed
Why?
Legal Zoom
Nationwide, USA
Web:
www.legalzoom.com
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Legal Zoom Ripped Off - $159 Charge Nationwide
I was charged $159 by LegalZoom for an unknown service. I have not been able to verify the charges with them as their customer service could not "verify" me by the current emails and phone numbers that I am using.
Based upon them not helping me as a customer (I was a customer back in 2012), and not doing any business with them since, I was forced to dispute the charge.
Funny thing is that the charge was made to a canceled card that had been previously compromised and replaced with a new number, but the bank allowed the charge to be made to my current account.
I've noticed dozens of people reporting this same $159 for "registered agent" services.... I never finalized my LLC nor did I ask for any additional services by them.
What a scam. They need a class action lawsuit with punitive damages to get them back into a "legal" company.
1 Updates & Rebuttals
LegalZoom
Glendale,California,
United States of America
LegalZoom Response
#2UPDATE Employee
Tue, February 23, 2016
It is very important to us to try and correct the situation when a customer feels there has been a misunderstanding or an error in the service and/or product at LegalZoom. Our registered agent service is offered only as an option to our business customers. The website explains the service is a yearly subscription that begins the moment the company is confirmed as filed with the state. The yearly fee is outlined in our online questionnaire, our pricing page as well as the itemized breakdown of charges provided to every customer prior to any payment request. We are very sorry for any misunderstanding and we are more than happy to help you in resolving this matter. If you wish to discuss this further, please feel free to email [email protected] //
| It is very important to us to try and correct the situation when a customer feels there has been a misunderstanding or an error in the service and/or product at LegalZoom. Our registered agent service is offered only as an option to our business customers. The website explains the service is a yearly subscription that begins the moment the company is confirmed as filed with the state. The yearly fee is outlined in our online questionnaire, our pricing page as well as the itemized breakdown of charges provided to every customer prior to any payment request. We are very sorry for any misunderstanding and we are more than happy to help you in resolving this matter. If you wish to discuss this further, please feel free to email [email protected] // |
