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  • Report:  #1158699

Complaint Review: legalzoom - Nationwide

Reported By:
mikeb - Florida,
Submitted:
Updated:

legalzoom
Nationwide, USA
Web:
www.legalzoom.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered paperwoork to protect an estate.  I paid in full before they were sent.  I recieved a credit card debit of $14.99 per month.  I called to have it removed and had to talk to 4 different people to resolve.  It still isn't.  According to the rep I spoke with, anyone can authorize debits from a credit card without the permission of the cardholder and therefore would not remove the debit.....I asked who authorized it, but got nowhere.  I've spent way too much time on this.



1 Updates & Rebuttals

LegalZoom

Glendale,
California,
LegalZoom Complaint

#2UPDATE Employee

Tue, July 01, 2014

Hi,

We apologize you were charged for a service you were unaware of. We would like to correct this for you as soon as possible, please contact us at [email protected] and we look forward to resolving this for you.

LegalZoom

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