- Report: #1501185
Complaint Review: Lenovo -
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Author Confirmed
Why?
Lenovo
United States
Web:
https://www.lenovo.com/us/en/login
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Lenovo Sold a bunk computer and have received awful customer service
Please save your money and avoid Lenovo, bought a Lenovo Yoga C940. I wish I hadn't bought this. It was delivered to me August 28th, and now on October 22nd less than 2 months later it's completely useless. It worked this morning and when I went to use it again a few minutes later couldn't get it to power on just the black screen of death. I thankfully bought the warranty, so a technician is coming out someday to fix it, since the troubleshooting didn't work.
They are mailing me a new motherboard before they will even schedule the visit, super helpful to be without a laptop while they figure out how to resolve this issue. They are charging me $99 even with the warranty I bought to look at this piece of crap. I needed this computer for online college and now I am forced into paying to get it fixed even though I bought the warranty and this laptop has been babied since I got it.
It sits on a desk in my office and has not been moved much, manhandled, exposed to water or anything that would explain why my $1,600 laptop is now a giant useless paperweight.
