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  • Report:  #1058113

Complaint Review: Liberty Unsecured - Coral Springs Florida

Reported By:
Deb - Fayetteville, Tennessee,
Submitted:
Updated:

Liberty Unsecured
10211 W Sample Road Coral Springs, 33065 Florida, USA
Phone:
866-493-1938
Web:
www.libertyunsecured.com
Categories:
Tell us has your experience with this business or person been good? What's this?

We should have known better, but the so-called "finance expert" was so convincing.

Oh, "they" are legit, they say.  Oh, their poor rating with the BBB is not valid because getting an "A" rating costs costs a company $3,500 "they" said.

Oh, we will get our $499.62 'finders fee' back if they can't find us a lender, they say on their web site.

Oh yeah?

Guess what? Nope!

They are refusing to return our fee even though they say they can't find us a lender.  When asked why not, the answer was because the fee contract said there was a 50-50 chance they couldn't find us a loan.  Their web site says 100% guarantee they will refund the fee if they can't find a lender.

I have reported them to the State Consumer Protection Agency as I feel we were ripped off.  Let's see if anything comes of that.  I also wrote an email back to the so-called "finance expert" and copied and pasted the state law that forbids this kind of thing on their part.

All I can say is with this company, read the reviews and don't think they are just complainers who got upset when they said the company could not help them [because deep down, they lied on the application or contract form they gave to Liberty Unsecured].  Not so.  Even though we told the truth and they could not refute it, they ripped us off anyway.

We should have known better.  I hope the State Consumer Protection Agency goes after them, but they're probably used to this kind of thing.  We'll see.

Poorer but wiser now.



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