- Report: #1109750
Complaint Review: Light in the Box - Chao Yang District, Beijing, China Nationwide
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Author Not Confirmed
Why?
Light in the Box
•#56 Dong Si Huan Zhong Lu Ocean Chao Yang District, Beijing, China, Nationwide, China
Phone:
8610 5908 0008
Web:
www.lightinthebox.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Light in the Box Stay away from this company Chao Yang District, Beijing, China Nationwide
First: the quality of clothes is poor.
Second: they claim 15% inventory costs when you send items back without mentioning this on their site.
Third: you need a number to send your items back within seven days, but don't expect to get that number. I got it after asking for it three times.
Fourth: if you send an order back, you do not get your money back.
I send my order back with registered shipment. Light in the Box received it November 4th, but they do not respond to tickets, other than the crap they say on here:
Please contact us with your order number at feedback so we can solve this problem for you as soon as possible.
Well, they don't solve anything. My money is gone.
I have been an online shopper for 15 years and never had an experience this bad. Just google them and you will see what a scam this merchant is. Wish I paid more attention to all the negative customer experiences on the internet regarding this dishonest company.
