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  • Report:  #393208

Complaint Review: LightingCatalog.com Emprovement.com - Racine Wisconsin

Reported By:
- Glendale, Arizona,
Submitted:
Updated:

LightingCatalog.com Emprovement.com
4061 N. Main Street #110 Racine, 53402 Wisconsin, U.S.A.
Phone:
262-2626392139
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On 11/3/08 I placed order on LightingCatalog.com for Monte Carlo fan 5GP60EW amount $215.10 Master Card. On 11/07/08 I received dirty used unit. On 11/08/08 I informed about it customer service by email. In the consecutive emails I attached pictures of received unit. I requested RMA to return unit. I was told that it takes long time to get RMA and the new unit will be sent to me. The new unit arrived 11/19/08 and looked the same dirty used unit. I took Palmolive and clean one small part. The dirty yellowish flat paint (claimed as an espresso white) dissolved and beneath glossy gray paint showed up with painting defects. On 11/19/08 I informed their customer service by mail and attached pictures and one more time requested RMA. I was told that these units are new just dusted (not true) and RMAs will be sent to me but I will be charged restocking fees if units work. To me it is scam.

Ripped off customer

Glendale, Arizona

U.S.A.


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