- Report: #876050
Complaint Review: lightingcatalog.com - Racine, WI 53402 Internet
Reported By:
TeacherReader -
, Georgia, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
lightingcatalog.com
4061 N. Main Street, Racine, WI 53402, Internet, United States of America
Phone:
Web:
www.lightingcatalog.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
lightingcatalog.com Don't use if you want your items quickly, Internet
I ordered two ceiling fans. The web site says that items I ordered ships in 24-48 hours if the items are in stock. The items were in stock, and I paid for 2 day shipping instead of the free shipping the company offers, because I was expecting to receive it in 4 working days max.
Five business days have now passed and the items have not shipped. The communication from the company is non-existent. They say that they sent return emails in response to the emails I sent, but they have come in my in box or in spam. I do not believe that they were sent, as there was no problem getting information about the initial sale coming into my inbox.
At one point I called the company only to be put on hold for ten minutes. I called back and was put on hold another ten minutes. I called back a third time and received a busy signal for at least an hour afterwards.
This company has good prices, but is not for you if you expect to receive your order in a week's time, even with paying the expedited shipping. Would not use this company again or recommend them to a friend. Too many reputable companies on the web, so don't waste your time or money buying something from this company.
Five business days have now passed and the items have not shipped. The communication from the company is non-existent. They say that they sent return emails in response to the emails I sent, but they have come in my in box or in spam. I do not believe that they were sent, as there was no problem getting information about the initial sale coming into my inbox.
At one point I called the company only to be put on hold for ten minutes. I called back and was put on hold another ten minutes. I called back a third time and received a busy signal for at least an hour afterwards.
This company has good prices, but is not for you if you expect to receive your order in a week's time, even with paying the expedited shipping. Would not use this company again or recommend them to a friend. Too many reputable companies on the web, so don't waste your time or money buying something from this company.
