- Report: #1125927
Complaint Review: lightinthebox - Internet
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Author Not Confirmed
Why?
lightinthebox
Internet, USA
Web:
www.lightinthebox.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
lightinthebox definition of expedition not so clear Internet
I placed my order for a formal dress on February 13, 2014 and paid for expedited delivery 3-5 days. My event is on March 1, 2014 .I waited until February 20, 2014 to try to get in touch with the customer service department. All I could do was go to the my order there is not a link to created a fix it ticket , but I could find my payment was received on February 13, 2014 but my order was pending expected to be delivered by March 20, 2014. Status is " on time " how is this 3-5 days shipping expidious. How do start a ticket or stop an order, why wasn't I contacted if I was not
Able to receive by order within the time frame I paid for. Ihad to get another dress for twice the amount . I don't want this dress my event will be over 19 days before I get it. I want to know how to contact these people and I want my money back.
