- Report: #1014083
Complaint Review: lightinthebox - china Internet
-
Author Confirmed
Why?
lightinthebox
some where in china china, Internet, United States of America
Phone:
07970193854
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
lightinthebox i ordered a dress and when it arrived it was not made correctly i have tryed to contact the company for an address to send the dress back but no one will answer me could some one help me please china, Internet
i ordered a dress from lightinthebox company, when it arrived it was damaged i e mailed for an address to return it and they will not supplie the address for me, the question is why not i have no way of contacting except by there way of letting me which is ridiculous if any one knows of a way of contact for this company please let me know also do not order from this company i wish i never had its cost much more than i expected
1 Updates & Rebuttals
LightInTheBox
ChinaLightInTheBox
#2UPDATE Employee
Mon, February 25, 2013
Dear Customer,
Thank you sharing your shopping experience with us! We will issue you a full refund via email based on your purchase. Please contact us at feedback[at]lightinthebox[dot]com. In the meantime, you can open a Customer Service ticket and be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center:http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Customer satisfaction is our #1 priority, we hope you could give us another chance to meet your shopping expectations!
Thank you,
LightInTheBox.com
