Live Auctioneers is a first class w**** house for auction sites. As a consumer you have NO Rights. That's Correct zero rights. Live Auctioneers sole responsibility is too pimp anyone that calls themselves an auction house and the buyer be damned. There are very few responsibile auction sites on there that do not charge $28.99 to ship a $12 item, yep that's what they charged, but almost 99% of the time they will not quote shipping until AFTER the auction is over and they are Paid, and if you complain the auctioneer files a dispute against you and you are banned from the auction. Should you complain to pay pal or your CC company the auctioneer will simply file a complaint (dispute) against you and you will be suspended until you pay up and accept the Rip Off. How they are allowed to stay in business is what is so alarming. There has to be some consumer advocate out there who can really make a name for him or her self by taking these lying cheating scumbags to task, and the thing of it is it would be so easy as there contempt for the consumer is only surpassed by there total arrogance. STAY AWAY!!!