Suzy
Pittsburgh,#2Consumer Suggestion
Thu, January 15, 2009
I ordered makeup from this company in the past and had a positive experience. What you are telling people to do is not right and will result in them still being charged by their bank or credit card. Most people who purchase makeup from Mineral Science and places like it do so when trying to earn a laptop, iPod, gift card, etc through a websites like getyourfreelaptopnnow.com. I signed up for Purity when earning a free $500 gift card to a retailer. To earn my gift card I had to complete a number of offers and surveys on the website. Purity was one of the offers I tried. For $1 (plus shipping and handling, of course) they sent me makeup to try, just like your poster stated. What your poster (Nette) didn't notice was the Terms and Conditions clearly listed on the Check Out page of the site (you have to click a button that says you have read and agreed to them). These Terms and Conditions were also on the invoice in the package they sent me. According to these Terms I had 14 days from the day I signed up to try the makeup that was sent to me (which she said she did receive). If I liked it, I was to nothing and they would bill me $59.99 for the makeup since what they sent was a full 2 month supply, not a trial size like Nette seems to think. If I didn't like it I just had to call in the 14 day time frame to cancel my membership and learn how to return the makeup. I liked the makeup, but am out of work right now and couldn't afford the $59.99 charge to keep it. They canceled my membership in their club and offered for me to keep the trial at a discounted price. I wasn't interested (like I said, I don't have the money right now), so I sent back the unused portion of the makeup and the brushes (the makeup bag was mine to keep). It cost me about $3 to ship the products back in a padded envelope. I wasn't thrilled with spending the money to return the makeup, but that is typical for things ordered on these sites. In all my $1' trial cost me about $12. What you advised Nette and other people to do won't work. When the bank investigates the chargeback (and they will) they will see that the makeup was sent (the initial kit) and that the person did click to accept the terms and conditions. Instead you should be advising people to read the terms before clicking accept and make sure they know what they are getting into. In the end my gift card wasn't free, but once I went through the hassle of canceling all of my free' and $1' trials I spent about $75 to get $500. Since I am not working right now it was worth my time to do so.
Suzy
Pittsburgh,#3Consumer Suggestion
Thu, January 15, 2009
I ordered makeup from this company in the past and had a positive experience. What you are telling people to do is not right and will result in them still being charged by their bank or credit card. Most people who purchase makeup from Mineral Science and places like it do so when trying to earn a laptop, iPod, gift card, etc through a websites like getyourfreelaptopnnow.com. I signed up for Purity when earning a free $500 gift card to a retailer. To earn my gift card I had to complete a number of offers and surveys on the website. Purity was one of the offers I tried. For $1 (plus shipping and handling, of course) they sent me makeup to try, just like your poster stated. What your poster (Nette) didn't notice was the Terms and Conditions clearly listed on the Check Out page of the site (you have to click a button that says you have read and agreed to them). These Terms and Conditions were also on the invoice in the package they sent me. According to these Terms I had 14 days from the day I signed up to try the makeup that was sent to me (which she said she did receive). If I liked it, I was to nothing and they would bill me $59.99 for the makeup since what they sent was a full 2 month supply, not a trial size like Nette seems to think. If I didn't like it I just had to call in the 14 day time frame to cancel my membership and learn how to return the makeup. I liked the makeup, but am out of work right now and couldn't afford the $59.99 charge to keep it. They canceled my membership in their club and offered for me to keep the trial at a discounted price. I wasn't interested (like I said, I don't have the money right now), so I sent back the unused portion of the makeup and the brushes (the makeup bag was mine to keep). It cost me about $3 to ship the products back in a padded envelope. I wasn't thrilled with spending the money to return the makeup, but that is typical for things ordered on these sites. In all my $1' trial cost me about $12. What you advised Nette and other people to do won't work. When the bank investigates the chargeback (and they will) they will see that the makeup was sent (the initial kit) and that the person did click to accept the terms and conditions. Instead you should be advising people to read the terms before clicking accept and make sure they know what they are getting into. In the end my gift card wasn't free, but once I went through the hassle of canceling all of my free' and $1' trials I spent about $75 to get $500. Since I am not working right now it was worth my time to do so.
Suzy
Pittsburgh,#4Consumer Suggestion
Thu, January 15, 2009
I ordered makeup from this company in the past and had a positive experience. What you are telling people to do is not right and will result in them still being charged by their bank or credit card. Most people who purchase makeup from Mineral Science and places like it do so when trying to earn a laptop, iPod, gift card, etc through a websites like getyourfreelaptopnnow.com. I signed up for Purity when earning a free $500 gift card to a retailer. To earn my gift card I had to complete a number of offers and surveys on the website. Purity was one of the offers I tried. For $1 (plus shipping and handling, of course) they sent me makeup to try, just like your poster stated. What your poster (Nette) didn't notice was the Terms and Conditions clearly listed on the Check Out page of the site (you have to click a button that says you have read and agreed to them). These Terms and Conditions were also on the invoice in the package they sent me. According to these Terms I had 14 days from the day I signed up to try the makeup that was sent to me (which she said she did receive). If I liked it, I was to nothing and they would bill me $59.99 for the makeup since what they sent was a full 2 month supply, not a trial size like Nette seems to think. If I didn't like it I just had to call in the 14 day time frame to cancel my membership and learn how to return the makeup. I liked the makeup, but am out of work right now and couldn't afford the $59.99 charge to keep it. They canceled my membership in their club and offered for me to keep the trial at a discounted price. I wasn't interested (like I said, I don't have the money right now), so I sent back the unused portion of the makeup and the brushes (the makeup bag was mine to keep). It cost me about $3 to ship the products back in a padded envelope. I wasn't thrilled with spending the money to return the makeup, but that is typical for things ordered on these sites. In all my $1' trial cost me about $12. What you advised Nette and other people to do won't work. When the bank investigates the chargeback (and they will) they will see that the makeup was sent (the initial kit) and that the person did click to accept the terms and conditions. Instead you should be advising people to read the terms before clicking accept and make sure they know what they are getting into. In the end my gift card wasn't free, but once I went through the hassle of canceling all of my free' and $1' trials I spent about $75 to get $500. Since I am not working right now it was worth my time to do so.
Suzy
Pittsburgh,#5Consumer Suggestion
Thu, January 15, 2009
I ordered makeup from this company in the past and had a positive experience. What you are telling people to do is not right and will result in them still being charged by their bank or credit card. Most people who purchase makeup from Mineral Science and places like it do so when trying to earn a laptop, iPod, gift card, etc through a websites like getyourfreelaptopnnow.com. I signed up for Purity when earning a free $500 gift card to a retailer. To earn my gift card I had to complete a number of offers and surveys on the website. Purity was one of the offers I tried. For $1 (plus shipping and handling, of course) they sent me makeup to try, just like your poster stated. What your poster (Nette) didn't notice was the Terms and Conditions clearly listed on the Check Out page of the site (you have to click a button that says you have read and agreed to them). These Terms and Conditions were also on the invoice in the package they sent me. According to these Terms I had 14 days from the day I signed up to try the makeup that was sent to me (which she said she did receive). If I liked it, I was to nothing and they would bill me $59.99 for the makeup since what they sent was a full 2 month supply, not a trial size like Nette seems to think. If I didn't like it I just had to call in the 14 day time frame to cancel my membership and learn how to return the makeup. I liked the makeup, but am out of work right now and couldn't afford the $59.99 charge to keep it. They canceled my membership in their club and offered for me to keep the trial at a discounted price. I wasn't interested (like I said, I don't have the money right now), so I sent back the unused portion of the makeup and the brushes (the makeup bag was mine to keep). It cost me about $3 to ship the products back in a padded envelope. I wasn't thrilled with spending the money to return the makeup, but that is typical for things ordered on these sites. In all my $1' trial cost me about $12. What you advised Nette and other people to do won't work. When the bank investigates the chargeback (and they will) they will see that the makeup was sent (the initial kit) and that the person did click to accept the terms and conditions. Instead you should be advising people to read the terms before clicking accept and make sure they know what they are getting into. In the end my gift card wasn't free, but once I went through the hassle of canceling all of my free' and $1' trials I spent about $75 to get $500. Since I am not working right now it was worth my time to do so.