ErnieG
#2Author of original report
Tue, June 04, 2013
The "Common Sense" reponse to my complaint has grammer, spelling, and content that seems strangely familiar - like the e-mails Chris Piatchek sent me. So, Chris, you are right - I didn't use a lot of common sense. I should have searched the internet first and would have found numerous complaints about LSI Bait and Switch. I have refinanced many times before and the other people I worked with were honest and led me through the process of locking in the rate. You never mentioned locking or sent me any documents that mentioned whether the rate was locked. When I asked you about it, you lied and said the rate was locked in. Was I naive? Yes. Did you force me to refinance? No - you are correct about that. It is my own fault for trusting a dishonest firm and then getting so far into the process that I had no choice but to proceed or I would lose the house.
Chris, as long as you want to keep the conversation going, I can do this all day, so let's talk about a few other things you did, like:
Filling out the Loan Application for me instead of letting me do it myself, and butchering it so badly that it delayed things with the banks. For example, instead of asking me for my work address, you took it from the W-2s, which was incorrect. You also got a number of other things wrong, and never allowed me to review it. Frankly, a 5th grader could have done higher quality work.
Although the early documents you sent me noted a 3.625% rate, when I finally saw a URL that said 4.5% just before closing, you said the 4.5% was a mistake and you lied and said I was locked in at 3.625%.
Please do me a favor and respond again, so we can continue this conversation. I have more.
MortgageGuy
Dist of Columbia,#3Consumer Comment
Mon, June 03, 2013
I am a former Mortgage Broker...
“My credit rating is beyond excellent” – Awesome Statement... proof?
“And ESPECIALLY when the appraised value was almost $600,000 and the value of the loan was under $350,000!” --You have to have home sales in order to generate a reasonable appraised value. If they’re not selling, they’re not priced reasonably.
commen sense
osage beach,#4Consumer Comment
Wed, October 10, 2012
Well its really common sense you have lacked on your part in closing the loan. you have a set of disclousers that are sent to you ahead of time for you to review. in those forms it states wheather the rate is locked or not locked in. those forms are sent to you right when the approval docs are sent out so you have known that the rate/program could change. i guess it took you around 2 months for closing to take place so that whole time you knew the program could change so not sure why you are acting surprised. your rate was never locked in so you where subject to change pending an appraisal. the appraisal came in and you where giving a counter offer is what it clearly stats. you elected to move forward with that higher rate signed the paperwork and closed the loan. after you signed the paperwork you had 3 days to still recnind on the loan and you didn't. nobody is at fault here but yourself and market conditions. not chris or LSI. he didn't physically force you to sign paper work. you eleceted to do that on your own becuase it was a good deal. now that you got a better deal cause rates went down and market conditions changed you think you got hosed. i have been in the industry for 17 years and work at a different company and think your post is way out in left field and doesn't make any sense what so ever.