- Report: #980761
Complaint Review: Lustine Dodge of Woodbridge Virginia - Woodbridge Virginia
Reported By:
Engineer -
Frederick, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Lustine Dodge of Woodbridge Virginia
14211 Jefferson Davis Hwy, Woodbridge, 22191 Virginia, United States of America
Phone:
866-975-5512
Web:
www.lustinedodgejeep.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Lustine Dodge of Woodbridge Virginia Lustine Dodge of Woodbridge Deceptive Sales Practices Woodbridge, Virginia
Report Attachments
Lustine Dodge of Woodbridge Virginia advertised a used Mazda Miata for $13,383 on Autotrader. This price was within $100 of the Edmunds price for an identical car in 'clean' condition from a dealer. Sounds reasonable right? So I made an appointment and drove there from Frederick, MD.
After test driving the car I asked for a work up of the vehicle cost. I told the dealer that would not be financing the car. Added to the price was a $995 'restoration fee' and a $399 processing fee. They were not willing to sell the car for the advertised price.
I was told by the dealer that they add a $2000 restoration fee to the price of high line cars but just $1000 to the price of cars like the Mazda.
Interestingly, the car actually was in need of restoration. The carpet was worn through, the driver's seat was noticeably scratched, 3/4 of the wheels had curb rash, there were several scratches in the finish, etc. I had to request that the car be washed so I could see the finish. The car had not been cleaned inside.
This was clearly a case of Bait & Switch. The advertised price was reasonable for a car in 'clean' condition. The car was definitely not in clean condition. And the actual price was $1400 more than the advertised price. This deception by Lustine Dodge of Woodbridge cost me a 150 mile drive and 4 hours of my time.
This practice is deceptive and I bet its not legal. I want perspective customers to know that this dealer will deceive you. I would definitely not recommend this dealer to anyone.
After test driving the car I asked for a work up of the vehicle cost. I told the dealer that would not be financing the car. Added to the price was a $995 'restoration fee' and a $399 processing fee. They were not willing to sell the car for the advertised price.
I was told by the dealer that they add a $2000 restoration fee to the price of high line cars but just $1000 to the price of cars like the Mazda.
Interestingly, the car actually was in need of restoration. The carpet was worn through, the driver's seat was noticeably scratched, 3/4 of the wheels had curb rash, there were several scratches in the finish, etc. I had to request that the car be washed so I could see the finish. The car had not been cleaned inside.
This was clearly a case of Bait & Switch. The advertised price was reasonable for a car in 'clean' condition. The car was definitely not in clean condition. And the actual price was $1400 more than the advertised price. This deception by Lustine Dodge of Woodbridge cost me a 150 mile drive and 4 hours of my time.
This practice is deceptive and I bet its not legal. I want perspective customers to know that this dealer will deceive you. I would definitely not recommend this dealer to anyone.
