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  • Report:  #100289

Complaint Review: Maaco Auto Painting - Eugene Oregon

Reported By:
- eugene, Oregon,
Submitted:
Updated:

Maaco Auto Painting
1465 Railroad Blvd Eugene, 97404 Oregon, U.S.A.
Phone:
541-342-2128
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I took my car a '69 Chevy Impala, to Maaco to have it repainted. When I picked up the car a few days later, I noticed that the car had paint overspray everywhere, including the engine chrome and my new interior. When I complained they said, "That the overspray was typical and it would be too time comsuming to remove it" What a bunch of B.S.

I think better masking would be in order as I paid a premeium price for the job!

I just wanted to warn others about this!

John

eugene, Oregon
U.S.A.


3 Updates & Rebuttals

John

eugene,
Oregon,
69 Impala

#2Author of original report

Fri, August 08, 2014

You're responding to an old post!...The impala was painted back in 1998 in the original Seafoam green. The paint was a cheap single alkyd enamel that started to chalk rather quickly. The over spray was terrible because the door jambs/engine compartment didn't get properly masked. I believe Zane ran the Eugene Maaco back then. The car was sold in 2000 a long time ago!


Maaco

Eugene,
Oregon,
Not True

#3REBUTTAL Owner of company

Thu, August 07, 2014

John. I thought it would be best to reply to a ficticious person with a ficticious '69 Impala. I have no record of working on this vehicle. We haven't worked on one in the last several years. If you actually had your car painted with us we would take special care to minimize the overspray. We certaintly wouldn't tell a customer it is too time consuming and not clean it up. We have been in business since 1976 and take pride in our work. If this prank were true, we would love the chance to make it right for you.


Adolph

South Bend,
Indiana,
U.S.A.
The blind leading the blind maybe?

#4Consumer Comment

Sat, July 24, 2004

This is a direct quote from the Maaco corporate site soliciting franchiees: . "No automotive experience is required. Whether your previous background is in management, sales or any non-industry related field, it doesn't matter. The Maaco system gives you all that you'll need to be successful." . Yeah-just like their cousin Aamco.The single qualification to be the proud proprietor of a shop is $75K and a willingness to then follow their formula for success. ...Success measured only in money, and a formula for getting into the customer's pockets as deeply as possible. . The average franchisee is then obliged to have the help of his staff in an effort to obtain a satisfactory diagnosis or outcome. Staff, I might add, who very often may share his lack of knowledge at performing the job at hand. . This is a common thread among many aggressively marketed 'franchise opportunities'. "$75K (more or less)in liquid assets? Boy! Have we got a deal for you!" . Your paint job most probably met their intended level of perfection and expectations of profit.

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