;
  • Report:  #216444

Complaint Review: MAACO PAINT AND BODY WORK - FREDERICK Maryland

Reported By:
- FREDERICK, Maryland,
Submitted:
Updated:

MAACO PAINT AND BODY WORK
1439 TILCO DRIVE FREDERICK, 21701 Maryland, U.S.A.
Phone:
301-662-9755
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I Took my truck to maaco. They painted it for 750.00 3 weeks go buy the paint is flaking off. I took it back to maaco they said its nothing that they did. I called main office. They called Tom the new owner and now he wrote up repair order that I never saw or signed. It's hand written that I did not want any body work done.

My truck did not need any body work. Tom then stated that the body work on the left side of my truck will not have a warranty. but paint is flaking on right side of my truck and on the cab doors and fenders. Tom wrote this up after I contacted the main office. Thats why I never saw this paper, if he had told me my truck would have no warranty, I would never handed him 750.00 to paint my truck.

But now Tom told me that he feels that some of this problem is his fault. Some of it is my fault and some it is un explaineble. He said for 600.00 he would repaint my truck the right way by striping down to the metal . why didn't he do this in the first place.

MY repair order states the I have a 4 year warranty against cracking and peeling. But he just wont paint my truck until I pay 600.00 more. I really wish this could be told to the public. So he can't do this to anymore people.

Tom at frederick maaco still says this my fault but I feel its in the paint. So far he has made the main office beleave that this is not his fault. A big company cant see through the lies and the fact that this hand writtned repair order is false.

Maaco has refused to help me. I just dont know what to do. If I had money I could fight this but I dont. I WOULD BE HAPPY TO SEE THIS ON THE NEWS

Terry

FREDERICK, Maryland
U.S.A.


5 Updates & Rebuttals

Terry

FREDERICK,
Maryland,
U.S.A.
FREDERICK MAACO0

#2Author of original report

Fri, October 27, 2006

I did not do any body work to my truck .I TOOK MY TRUCK INTO MAACO with faided paint i did not prime my truck.This is what he is telling everybody . I ASK FOR THE SUPREME paint job with the value prep package.which says sand or scuff old paint and primmer seal.And it is all flakeing off,TOM also states that my truck was white in his paper work.This repair order was wrote up after i called the main office .this repair order i did not see or and does not have my name on it.My truck has never been white


Sam

NoWhere,
Maryland,
U.S.A.
Question for you

#3Consumer Comment

Fri, October 20, 2006

I have 3 guesses, and I am probably correct: 1.) You did "body work" to the areas that are peeling prior to Maaco painting your vehicle. 2.) You were told this, that there would be problems if you didn't address "your bad bodywork" 3.) You ignored that Which leaves me to my final point...You should have had them fix your work, OR let them do it in the first place. For example: if you don't sand your work, and then prime it...it will peel. They will sand, but not under your primer as it is already primed....


Sam

NoWhere,
Maryland,
U.S.A.
Question for you

#4Consumer Comment

Fri, October 20, 2006

I have 3 guesses, and I am probably correct: 1.) You did "body work" to the areas that are peeling prior to Maaco painting your vehicle. 2.) You were told this, that there would be problems if you didn't address "your bad bodywork" 3.) You ignored that Which leaves me to my final point...You should have had them fix your work, OR let them do it in the first place. For example: if you don't sand your work, and then prime it...it will peel. They will sand, but not under your primer as it is already primed....


Sam

NoWhere,
Maryland,
U.S.A.
Question for you

#5Consumer Comment

Fri, October 20, 2006

I have 3 guesses, and I am probably correct: 1.) You did "body work" to the areas that are peeling prior to Maaco painting your vehicle. 2.) You were told this, that there would be problems if you didn't address "your bad bodywork" 3.) You ignored that Which leaves me to my final point...You should have had them fix your work, OR let them do it in the first place. For example: if you don't sand your work, and then prime it...it will peel. They will sand, but not under your primer as it is already primed....


Sam

NoWhere,
Maryland,
U.S.A.
Question for you

#6Consumer Comment

Fri, October 20, 2006

I have 3 guesses, and I am probably correct: 1.) You did "body work" to the areas that are peeling prior to Maaco painting your vehicle. 2.) You were told this, that there would be problems if you didn't address "your bad bodywork" 3.) You ignored that Which leaves me to my final point...You should have had them fix your work, OR let them do it in the first place. For example: if you don't sand your work, and then prime it...it will peel. They will sand, but not under your primer as it is already primed....

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//