- Report: #231675
Complaint Review: Maaco - Bethlehem Pennsylvania
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Author Confirmed
Why?
Maaco
2744 Easton Ave Bethlehem, Pennsylvania, U.S.A.
Phone:
610-866-7115
Web:
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Maaco - Repaint Ripoff Bethlehem Pennsylvania
Maaco of Bethlehem, PA Promised to have my truck repainted in 3 to 5 days. All I needed was a repaint. No body work.
The 5th day I contacted Maaco. They told me the truck will not be ready until next week. My truck was going to be the first in the paint booth. I called Monday and they said they it wasn't ready. They would contract me when its ready. 3 to 5 days turned into 3 weeks.
When the truck was finally ready I arrived at the shop to find the entire driver side of the truck smashed in. The manager said it was a hit and run. They had the truck fixed and ready to go in 2 days.
Again, when I arrived at the shop I found and uneven repair job. I left it go. I needed my truck.
- There was over spray around the area they repaired. Looked as if they didn't tape it off.
- Paint drips on the windshield
- Over spray on the rear window.
- Primer sprayed on the inside of the door jams.
- Over spray over most of the interior.
- The window and door trim weather strips were painted. I had to replace them
- They sanded the rear bumper but never painted it
- They removed my bed line. Which I did not approve. They painted over the water drain holes.
- The manager refused to reinstall my bed liner. It took about 10 minutes of yelling to have it replaced.
-The 3rd break light was partly painted over.
The entire project was a complete disaster and the management could have cared less.
Rob
Easton, Pennsylvania
U.S.A.
The 5th day I contacted Maaco. They told me the truck will not be ready until next week. My truck was going to be the first in the paint booth. I called Monday and they said they it wasn't ready. They would contract me when its ready. 3 to 5 days turned into 3 weeks.
When the truck was finally ready I arrived at the shop to find the entire driver side of the truck smashed in. The manager said it was a hit and run. They had the truck fixed and ready to go in 2 days.
Again, when I arrived at the shop I found and uneven repair job. I left it go. I needed my truck.
- There was over spray around the area they repaired. Looked as if they didn't tape it off.
- Paint drips on the windshield
- Over spray on the rear window.
- Primer sprayed on the inside of the door jams.
- Over spray over most of the interior.
- The window and door trim weather strips were painted. I had to replace them
- They sanded the rear bumper but never painted it
- They removed my bed line. Which I did not approve. They painted over the water drain holes.
- The manager refused to reinstall my bed liner. It took about 10 minutes of yelling to have it replaced.
-The 3rd break light was partly painted over.
The entire project was a complete disaster and the management could have cared less.
Rob
Easton, Pennsylvania
U.S.A.
