;
  • Report:  #1226687

Complaint Review: Maaco - Florence Kentucky

Reported By:
Anonymous - Erlanger , Kentucky, USA
Submitted:
Updated:

Maaco
7474 industrial rd Florence, 41042 Kentucky, USA
Phone:
859-488-2654
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

 I took my girlfriends car into Maaco a few weeks ago with a tight budget . The manager named "lee" told me he could paint her car for $813.00 and wrote down what all was wrong with car that needs fixed and we agreed . The car was done in a week and we picked it up in a hurry (which was our fault) but I had a car done here before and was pretty good so I didn't think they would do a poor job . We took car home and next day it rained all day and we noticed the paint washing away in little chips on the spoiler and noticed a dent that wasn't there before . We took it back to them and told them the issues and they were rude , telling us it had to have been vandalized and said she must've done something to it . They kept car , charged us $40 more dollars for the new debt and another week in shop but this time get handed touch up paint , scratch in paint on spoiler and two new dents in hood . They gave us our $40 dollars back for the previous dent because of these new dents and thinks that's just fine . We just wanted our car painted properly for the money we spent and they apparently can't do it right . I spent little over $600 on my cavalier to be painted and was a lot better than this $813 dollar paint job . They are refusing refund so I'm reporting them all over including the BBB . I won't stand for this.



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//