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  • Report:  #1414617

Complaint Review: magictracks - Las Vegas Nevada

Reported By:
Jo - Edmonton, Kentucky, United States
Submitted:
Updated:

magictracks
2880 North Lamb Blvd Las Vegas, 89115 Nevada, United States
Phone:
800-793-5469
Categories:
Tell us has your experience with this business or person been good? What's this?

On Nov.16,2017 I saw on internet that magictracks had buy one set at 19.99+5.99 handling (which was suppose to be 220 pieces of track and 1 car)  and get a second set free. All I had to pay was 5.99 handling (which would be anoter 220 pieces of track and 1 car). That woulkd only be a total of 31.97 and I was charged a total of 42.97. There was a promotion code that said I could get 20% off my order so I Thought I was getting 2 set of buy 1 and get one free. Called customer  services and he was not any help at all. I tried to explain to him that I was to have buy 1 get one free. He let me know that is why is was upgraaded to a deluxe set. I did not order a deluxe set for 29.99. When I told him about the promotion code that was on there he let me know htat they don't give promotion codes. They are nothing but rip offs. I was ordering these for my grandsons for Christmas. After looking at how some of the customers haven't received anything at all.I guees I:m lucky that I got one set but charged wrong price. Will never order anything else from this place.



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