John R Joblin
Fort Worth,#2Author of original report
Tue, April 12, 2011
After contacting the owner at Mama's pizza corporate location through the US mail, the situation was resolved to my satisfaction. My peace offering was a hand written letter, signed by the owner, and several beautifully embossed $20 pizza vouchers. I was also telephoned by the owner and we had a lengthy conversation.
I am honest enough to meet him half by saying that bringing this matter to this website was probably a little hasty. I am sorry. My final feeling about this pizza chain is one of acceptance. When we went to an other location and had a great dinner. It's great food and should be considered by anyone wanting the flavors of true pizzaria fare with a little ambiance.
Ashley
springfield,#3Consumer Comment
Wed, March 23, 2011
The only thing I see here is they messed up your order. They should have remade the pizza. The rest of it sounds legit to me. I went to mamas pizza's webite and it indicates on their menu that a mama special pizza is 24.50$ so with your coupon you would owe 10$ I don't see anything in your report to indicate they declined your coupon. Now, if you are upset because you were supposed to be getting a special price, go reread groupons terms of service. It indicates that their coupons cannot be combined with any other offer. You must use the coupon for a regular full price menu item. So short of them being rude (which I am sure you were being too) I don't see a rip off here.
Ashley
springfield,#4Consumer Comment
Wed, March 23, 2011
The only thing I see here is they messed up your order. They should have remade the pizza. The rest of it sounds legit to me. I went to mamas pizza's webite and it indicates on their menu that a mama special pizza is 24.50$ so with your coupon you would owe 10$ I don't see anything in your report to indicate they declined your coupon. Now, if you are upset because you were supposed to be getting a special price, go reread groupons terms of service. It indicates that their coupons cannot be combined with any other offer. You must use the coupon for a regular full price menu item. So short of them being rude (which I am sure you were being too) I don't see a rip off here.