- Report: #447387
Complaint Review: Manpower Ibm Greenock - Greenock Internet
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Manpower Ibm Greenock
Greenock, Inverclyde Scotland. Inverkipp Road Greenock, Internet, United Kingdom
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Manpower Ibm Greenock working @ IBM Greenock with Manpower you'll get poorer and poorer. Greenock United Kingdom
Working at IBM
Hi I'm writing this document to report my experience at IBM Greenock as customer service rep.
About one year ago I was Unemployed In my home country and off course looking for a Job , My plan was to find a job next to home however I was also available to move.
Afters hundred of applications and interview one day a nice lady from Manpower called me and offered me to opportunity to have a job interview with Manpower to work for IBM Greenock, I've done the interview and got the job, I was off course very happy thinking about the future career opportunities I would have meet in this huge company.
The reality was different. I signed a contract for 18 months with the salary clearly written in the contract of 14500 pound a year and was not specified if I had to pay taxes on this , so I asked to my HR Manpower about taxes and she told me those money was the net value I was getting but as I came to work here I realised that this was not true and the real salary I got until now ( finally my last month) was and is before taxes 1250.00 and after taxes so the real incoming 987.93 pound. With those money I had to pay: rent for the house in the sick Greenock: 300 pound, monthly bills 100 pound, food and house utilities about 200/250 pound , bus to reach the work place 60 pound/ month , the expensive and rotten food in the IBM canteen about 100 pound/month, the rest about 200 pound for some clothes or other reasons included free time life .
This is the minimum wage salary allowed in the UK and to live with it you have to be very clever as the life is very expensive. When you rent a house in Greenock you have to give a month deposit plus the current month rent and if you leave before the end of the contract ( often not shorter than six months ) you will loose the deposit, even if you finish the whole contract period and you give the required notice before to live the flat be sure to loose something from your deposit like cleaning staff or some small damaged that may be already there since you moved in but before to sign the contract you didn't check
I personally paid 50 pound for a damaged carpet and my flatmate paid 100 pound for the wall tincure ( he left a few signs in the wall smaller than a penny coins) .
The funny thing is that when I gave my notice to my HR she asked me the reason why I was leaving so I told her my frustrations she told me the salary was more that enough to live and eventually save something and that work here was grate deal, I told her almost all the companys offer a lunch paid for the employee and she laugh at me saing this is not real
However I did this because I was sure to have the chances in the future to be hired directly form IBM and build a good career but the true was different, I personally know peoples included my team leader who is here since 4 or 5 years and still be Manpower employee and get the same salary I get, I personally was lucky because I have been working in a team who support Cisco System and I have learned a lot of interesting thing, however after 10 month Cisco decided to move over Egypt and all my team had to find another position, we all were told that we should apply for the available positions around the centre and so I did ending in a switchboard team talking Italian all day long with upset and complaining customer about the disorganization of IBM and the poor service offered and lack of information about a lot of products and services.
I want to be fear and I want to talk also about the positive things about this experience: 1) I stayed here enough time to learn the customer service job ( thanks to Cisco team) and this gave me the opportunities to apply for other similar jobs around the world and in a few weeks I'm moving to a better place in a trusted company and this time I spoke with an employee before to accept the job .
2) I have met a lot of friends from all over Europe and we keep in touch and I'm going to meet them as soon I'll have the time and this will give me the chance to travel more and cheaper ( the same they will do).
I really do not find other positive things in this experience but if you are reading this document because you have been hired from Manpower or Adecco to work for IBM Greenock do not expect more than what you read above, I'm not telling you to do nod accept the job but I'm telling you that the true is what you are reading and not what Manpower tells you.
I have been reading the other documents in this web site related to IBM Greenock and I confirm that is everything true.
Kind Regards,
G.
Anonimous
Greenock
United Kingdom
Hi I'm writing this document to report my experience at IBM Greenock as customer service rep.
About one year ago I was Unemployed In my home country and off course looking for a Job , My plan was to find a job next to home however I was also available to move.
Afters hundred of applications and interview one day a nice lady from Manpower called me and offered me to opportunity to have a job interview with Manpower to work for IBM Greenock, I've done the interview and got the job, I was off course very happy thinking about the future career opportunities I would have meet in this huge company.
The reality was different. I signed a contract for 18 months with the salary clearly written in the contract of 14500 pound a year and was not specified if I had to pay taxes on this , so I asked to my HR Manpower about taxes and she told me those money was the net value I was getting but as I came to work here I realised that this was not true and the real salary I got until now ( finally my last month) was and is before taxes 1250.00 and after taxes so the real incoming 987.93 pound. With those money I had to pay: rent for the house in the sick Greenock: 300 pound, monthly bills 100 pound, food and house utilities about 200/250 pound , bus to reach the work place 60 pound/ month , the expensive and rotten food in the IBM canteen about 100 pound/month, the rest about 200 pound for some clothes or other reasons included free time life .
This is the minimum wage salary allowed in the UK and to live with it you have to be very clever as the life is very expensive. When you rent a house in Greenock you have to give a month deposit plus the current month rent and if you leave before the end of the contract ( often not shorter than six months ) you will loose the deposit, even if you finish the whole contract period and you give the required notice before to live the flat be sure to loose something from your deposit like cleaning staff or some small damaged that may be already there since you moved in but before to sign the contract you didn't check
I personally paid 50 pound for a damaged carpet and my flatmate paid 100 pound for the wall tincure ( he left a few signs in the wall smaller than a penny coins) .
The funny thing is that when I gave my notice to my HR she asked me the reason why I was leaving so I told her my frustrations she told me the salary was more that enough to live and eventually save something and that work here was grate deal, I told her almost all the companys offer a lunch paid for the employee and she laugh at me saing this is not real
However I did this because I was sure to have the chances in the future to be hired directly form IBM and build a good career but the true was different, I personally know peoples included my team leader who is here since 4 or 5 years and still be Manpower employee and get the same salary I get, I personally was lucky because I have been working in a team who support Cisco System and I have learned a lot of interesting thing, however after 10 month Cisco decided to move over Egypt and all my team had to find another position, we all were told that we should apply for the available positions around the centre and so I did ending in a switchboard team talking Italian all day long with upset and complaining customer about the disorganization of IBM and the poor service offered and lack of information about a lot of products and services.
I want to be fear and I want to talk also about the positive things about this experience: 1) I stayed here enough time to learn the customer service job ( thanks to Cisco team) and this gave me the opportunities to apply for other similar jobs around the world and in a few weeks I'm moving to a better place in a trusted company and this time I spoke with an employee before to accept the job .
2) I have met a lot of friends from all over Europe and we keep in touch and I'm going to meet them as soon I'll have the time and this will give me the chance to travel more and cheaper ( the same they will do).
I really do not find other positive things in this experience but if you are reading this document because you have been hired from Manpower or Adecco to work for IBM Greenock do not expect more than what you read above, I'm not telling you to do nod accept the job but I'm telling you that the true is what you are reading and not what Manpower tells you.
I have been reading the other documents in this web site related to IBM Greenock and I confirm that is everything true.
Kind Regards,
G.
Anonimous
Greenock
United Kingdom
2 Updates & Rebuttals
scooby
Internet,United Kingdom
100% agree it is even worser!
#2UPDATE EX-employee responds
Fri, March 04, 2011
Regards to G. in Greenock, the story which you posted here is correct, it is even worser. They treath you like a piece of s**t with no rights, only thing they do is paying at time and deduct at time.
They let you sign papers, multiple choice security questions and NDA's which are filled out in front by the management or HR already.
Pray that you never will get sick because they even deduct a complete salary if it is needed, they don't care about people , also not if those people have a family with children.
They don't inform you about certain things, they simply let you down.
You get an awfull contract with Manpower, must agree with rules from IBM and work for other companies like Cisco, Infoprint, Skype or Xerox for example.
Probably those companies don't know under which circumstances their nationals are working in Greenock and what kind of job they do.
Xerox and SKYPE for example, two of the biggest and leading companies at the world should shame that they give their support into the hands of Manpower and IBM.
The people which work for them, work under the most worste circumstances which I ever saw.
They clean up the mess for Xerox, do more then a great job and get payed for this a minimum wage which is even not enough to buy and spent everything you need in a normal life.
A busticket costs meanwhile more then 60 pounds, you need to pay your rent, but also other costs like Council Tax, British Gas & Power.
95% of the agents which work at Manpower/IBM do have financial problems.
If you get sick, really sick and you do not have an insurance, then you can go to the social fund to keep yourself alive!
If you report something else about that company, than you should visit a doctor first and let check your brain. Somebody which is happy there and happy with the money which he gets must be sick.
It is and stays a big ripoff and really, a company, which tells me that I must sign papers, which they filled out already for me, can't be serious.
I am glad that I found a job again in Belgium and wish all other people which still work for those rippers strength! Keep your head up and try to get out of there as soon as possible!
Dg
Glasgow,Europe,
United Kingdom
My best experience!
#3UPDATE EX-employee responds
Fri, May 15, 2009
It's very strange what you're saying... I have been an employee there for quite a long time and it has been the best thing I've ever done! Like you I was recruited abroad, from Holland, and if I remember correctly when I was first contacted I was given a long and detailed document with all information about the Centre, the town, my responsibilities and even the culture! It was so detailed that I could see how much a piece of bread would cost as well as the amount of taxes I would pay on my salary. Did you not work out how much you would be paid from that? My girlfriend is Italian and she always tells me how Italians don't trust verbal confirmations and want everything in writing... I guess you're not one of them! Still I think it would be up to me to make sure I check how much taxes I would pay in another country. Moreover I know for sure that 14500 is definetely not the minimum salary you can get in the UK... there are government websites where you can check that out. Like you, during my time there I've formed a lot of nice friendships which I still keep and that is probably the best from working there, but I also had the opportunity to improve my skills and myself and if you wanted an IBM contract I guess you know that yourself. You are probably upset because you didn't get it, however I feel your comments are definetely over the top. I rented in Greenock for 5 years, never had any problems with the landlords... ok maybe you've been unlucky but I don't see how that can be Manpower's responsibility... I had a good HR when I was there, friendly and fair, but still she had to have the rules respected and you and I know well that is often not the case. I don't know where you worked in the past but I've hardly seen employers givin you canteen vouchers in a call centre... I am now in another company, same industry, and like you I've been told they're cutting jobs and I need to leave at the end of the month... unlike you though I don't have Manpower trying to find another job for me! I guess you would have preferred being laid off than answering calls all day... D.
