We engaged Marks Pest Control to fumigate our and our neighbours houses. Even though this is supposed to be a national company some guy turned up in an unmarked van, it started to become clear, Marks Pest Control which is based out of Melbourne just uses anyone they can in different areas to do jobs booked out of Melbourne
After a few weeks I called the company to let them know we still had spiders and bugs in the house, they told me to wait a couple more weeks which I did. When I called back they had no recollection of speaking to me previously or doing the job.
The company website says if you are unhappy with the job they will return and repeat the work, when I called them to do this I was told there was no warranty, when I tried to speak to a manager I got an abusive return phone call telling me there will be no refund, by some try hard gangster, in a husky ethnic voice trying to intimidate me
We have reported them to the Department of Fair Trading, but needless to say, best to avoid Marks Pest Control
Do your research, Google reviews of Marks Pest Control and you will see hundreds of negative reviews for these jerks