- Report: #1399970
Complaint Review: MASSEY CADILLAC SOUTH - Orlando Florida
Reported By:
Very Unsatisfied!!! -
miami, Florida, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
MASSEY CADILLAC SOUTH
8819 S Orange Blossom Trail Orlando, 32809 Florida, USA
Phone:
407-674-9572
Web:
masseycadillacsouth.com
Categories:
Business Rating:
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MASSEY CADILLAC SOUTH MASSEY CADILLAC ORLANDO, MASSEY CADILLAC NORTH MASSEY CADILLAC SOUTH & ADAM HOPPER LEASING SCAM EXPOSED BUYERS BEWARE Orlando Florida
Report Attachments
BUYERS BEWARE - LEASING SCAM EXPOSED STAY CLEAR AWAY FROM THIS LOCATION - BAIT & SWITCH SALES MANAGER ADAM HOPPER IS A SCAM ARTIST! AFTER NEGOTIATING A BRAND NEW CAR ESCALADE WITH A REBATES AND DISCOUNTED PRICING HE SENT ME TO FINANCING WITH A HIGHER AMOUNT AND LIES AND SAYS THAT THE BUYERS ORDER AND THE BILL OF SALE DO NOT NEED TO MATCH. THEY ADDED OVER $6k IN JUNK FEES TO THE ORDER AND WANTED ME TO SIGN SAYING THAT ALL WAS ACCURATE. NO ONE CAN EXPLAIN IN THEIR OFFICE INCLUDING THEIR FINANCING EXPERT WHY THE 2 SALE ORDERS DONT MATCH OTHER THAN SAYING THAT CADILLAC DOES NOT ALLOW THEM TO SHOW DISCOUNTS ON THE LEASING FORM - IN TURN CHARGING THE FULL PRICE OF THE CAR ON THE PAPERWORK AND OVERPAYING ON THE MONTHLY LEASE IN EXCESS OF THOUSANDS OF DOLLARS.
THIS IS ONE OF THE OLDEST TRICKS IN THE BOOK AS THE DEALER IS BANKING ON YOU NOT UNDERSTANDING THE RATE AND CAPITALIZED COST ON THE VEHICLE. THE NEGOTIATED PRICE IS ALWAYS TO BE USED IN A PURCHASE AND OR LEASE - JUST GOOGLE LEASE SCAMS EXPOSED. DO YOURSELF A FAVOR AND STEER CLEAR AWAY FROM THIS LOCATION. I CAN ONLY IMAGINE HOW MANY ELDERLT PEOPLE THAT LOVE CADILLAC AND NOT UNDERSTANDING THE LEASING AND CORPORATE FORMS THEY HAVE SCAMMED THAT ARE PAYING MORE THAN NEEDED. **
ALSO BE AWARE OF THEM TRYING TO SHOVE DOWN YOUR THROAT EXTENDED WARRANTIES ON A VEHICLE THAT IS COVERED FOR THE LIFE OF THE LEASE. THEY EVEN GO TO THE EXTENT AS TO ADD ONTO THE LEASE CONTRACT WITHOUT YOUR APPROVAL. I HAVE COPIES OF ALL THE CONTRACTS AND PAPERWORK AND WILL BE REPORTING EVERYTHING TO BBB / ATTORNEY GENERAL ETC. THESE PEOPLE NEED TO BE STOPPED!
1 Updates & Rebuttals
GENERAL MANAGERS GETS INVOLVED AND SOLVED SUTUATION
#2Author of original report
Thu, September 14, 2017
The general Manager was notified of the situation with this sales manager ADAM and his unethical business practice.
He immediately corrected the mistake done by the sales manager!
I can say that Higher Management professional resolved the situation immediately and my new car was brought to me directly. Very Satisfied by the professionalism in resolving the issue.
