- Report: #141527
Complaint Review: Match.com - McAllen Texas
-
Author Confirmed
Why?
Match.com
P.O. Box 3870 McAllen, 78502 Texas, U.S.A.
Phone:
800-926-2824
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Match.com Ripoff! fraudulent billing without permission McAllen Texas
Signed up for a three-month service period. Before the billing period refreshed, I cancelled the service on 01/21/05. Despite cancelling, I was charged $43.95 for another three-month period.
I complained to customer service, and all they ever do is send form letters. Not wanting to deal with the hassle, I let it go and cancelled service again.
On 04/23/05, they billed me AGAIN without my permission. I actually got a real reply this time, basically saying that I had no record of any of the last two cancellations. They will not issue a refund, and I am forced to dispute the charge with my credit card company.
Marc
Arlington Heights, Illinois
U.S.A.
I complained to customer service, and all they ever do is send form letters. Not wanting to deal with the hassle, I let it go and cancelled service again.
On 04/23/05, they billed me AGAIN without my permission. I actually got a real reply this time, basically saying that I had no record of any of the last two cancellations. They will not issue a refund, and I am forced to dispute the charge with my credit card company.
Marc
Arlington Heights, Illinois
U.S.A.
3 Updates & Rebuttals
Marc
Arlington Heights,Illinois,
U.S.A.
Finally. received a refund
#2Author of original report
Wed, May 11, 2005
I finally received a refund for both months after yelling at customer service for an hour.
Marc
Arlington Heights,Illinois,
U.S.A.
Finally. received a refund
#3Author of original report
Wed, May 11, 2005
I finally received a refund for both months after yelling at customer service for an hour.
Marc
Arlington Heights,Illinois,
U.S.A.
Finally. received a refund
#4Author of original report
Wed, May 11, 2005
I finally received a refund for both months after yelling at customer service for an hour.
