- Report: #350115
Complaint Review: Matchmakers At Work / Amy Destafeno - Lawrenceville New Jersey
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Author Confirmed
Why?
Matchmakers At Work / Amy Destafeno
matchmakersatwork.com Lawrenceville, 08648 New Jersey, U.S.A.
Phone:
732-974-1969
Web:
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Tell us has your experience with this business or person been good?
Matchmakers At Work / Amy Destafeno Matchmakers at WORST! Lawrenceville New Jersey
This business is a scam. Matchmakers at Work is a scam. They have a location in Monmouth and Lawrenceville, NJ.
I signed up for this service the fall/winter of 2007, after being told by the rep there were so many guys for me she wouldn't know where to start!
First they tell you how attractive you are and how easy it will be for them to find someone for you. I paid $2800, a "discounted" price. They ask what you are looking for, very specifically. I gave them a typed list of at list 20 items I had in my criteria, to make it easy for them. After I paid, they kept giving me guys that did not fit my criteria AT ALL. My friends kept asking what the heck was going on, was the matchmaker not listening to me?
They DON'T listen and they don't care. You sign a contract saying they are commited to finding you a match, however long it takes, no specific number of dates. However... they just forget about you. It's been 2 months since I heard from them. And the only reason I heard from them 2 months ago was because I filed a claim with the Better Business Bureau -- so they panicked.
They immediately hustled and called me, very apologetic, begging to reconnect and keep working with them. I have had enough now and I'm going to file a small claim suit. They have not provided what they claimed. They don't screen the guys the way they say they do. And when you try to tell talk to them, they argue with you and insult you and make it seem like you are not meeting anyone because you are either 1) too picky, 2) not what the guys want, or 3) or being difficult to work with.
I can't believe how much TROUBLE working with this company has been. They prey on people when they are in a vulnerable state and then just forget about you. ZERO customer service... 100% BS. What a WASTE of money!
Suzanne
Lawrenceville, New Jersey
U.S.A.
I signed up for this service the fall/winter of 2007, after being told by the rep there were so many guys for me she wouldn't know where to start!
First they tell you how attractive you are and how easy it will be for them to find someone for you. I paid $2800, a "discounted" price. They ask what you are looking for, very specifically. I gave them a typed list of at list 20 items I had in my criteria, to make it easy for them. After I paid, they kept giving me guys that did not fit my criteria AT ALL. My friends kept asking what the heck was going on, was the matchmaker not listening to me?
They DON'T listen and they don't care. You sign a contract saying they are commited to finding you a match, however long it takes, no specific number of dates. However... they just forget about you. It's been 2 months since I heard from them. And the only reason I heard from them 2 months ago was because I filed a claim with the Better Business Bureau -- so they panicked.
They immediately hustled and called me, very apologetic, begging to reconnect and keep working with them. I have had enough now and I'm going to file a small claim suit. They have not provided what they claimed. They don't screen the guys the way they say they do. And when you try to tell talk to them, they argue with you and insult you and make it seem like you are not meeting anyone because you are either 1) too picky, 2) not what the guys want, or 3) or being difficult to work with.
I can't believe how much TROUBLE working with this company has been. They prey on people when they are in a vulnerable state and then just forget about you. ZERO customer service... 100% BS. What a WASTE of money!
Suzanne
Lawrenceville, New Jersey
U.S.A.
1 Updates & Rebuttals
Watergirl
Lawrenceville,New Jersey,
U.S.A.
UPDATE - 11/5/08:
#2Author of original report
Wed, November 05, 2008
Ms. DeStefano have communicated and she has expressed a high level of commitment to the matchmaking process for me and we are going to move forward with a new understanding.
