;
  • Report:  #138697

Complaint Review: Matthew Vincent Salon - Maumee Ohio

Reported By:
- toledo, Ohio,
Submitted:
Updated:

Matthew Vincent Salon
6010 Garden Rd. Maumee, 43537 Ohio, U.S.A.
Phone:
419-861-4247
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Imagine my surprise when I walked into Matthew Vincente expecting a nice, classy salon and instead was greeted by an old house very poorly converted to a salon!

The salon is cut up into separate rooms, there is no flow and I will not even start on the decor.

I was, for some reason expecting a french, or Italian guy... because the salon name is pronounced vin-cent-a with an accent over the e. Over to me walks a short, rather chubby mexican man! what is with the name if this owner is mexican? who is he trying to fool? I found out his real name is matt gonzalas and vincent without the accent over the e is his middle name...

anyway, he just starts cuttin my hair without asking what I want. I talked to him about hilights i wanted and he said that would not work so he then told his assistant the formula he wanted and had HER put the foils in my hair!

what happened to the customer is always right? i know that stylists are trained to determine what haircut would flatter your face, but I wanted strawberry highlights and he gave me very light blonde! I looked like every other client that walked out of there! And with a 180.00 dollar bill and his assistant finishing me up, I was furious!!

I was so upset that I asked a friend who's hair is cool who she went to and made an appointment. Not only did this stylist listen to me and do exactly what I wanted, but It looked fabulous! I received a ton of compliments! I also paid a fraction of the price I paid at Matthew's!

I was also told a story by one of my friends in the Maumee police Dept. that a few years ago, when he knew some of his stylists were quitiing, he called the police and had them escorted from his salon. Of course, the police in Mumee think he is crazy, since I guess these girls were..well...GIRLS and posed no threat whatsoever to him or his salon.

So if you are a stylist looking for a job, don't consider him he is obviously a bad boss! I was also told that when other girls gave him their notice that they were leaving, he promptly placed all their stuff outside for them to retreive!

I have also heard of a few women who have or are considering pressing charges of sexual harrasement! 2 of which were former employees!

BEWARE!!!

jeannie

Delta, Ohio
U.S.A.


8 Updates & Rebuttals

Youseff

Dublin,
Ohio,
U.S.A.
Tuh Fool

#2Consumer Comment

Wed, May 30, 2007

Ive went to that salon a few times. Everytime Ive had a great experiance. Many salons were once homes converted over to a business, that has nothing to do with the service that they provide. I can also promise you that the only reason why you feel as if your hair looked any better at the other place you went to is because they gave you what you wanted also what you 'had in mind" therefore having a more satisfied feeling.


Debbie

Maumee,
Ohio,
U.S.A.
some truth there I was one of the stylists accompined out by the police, but matt did apoloigize...3 years later

#3UPDATE EX-employee responds

Fri, April 15, 2005

I am a former employee of this salon and I have to admit, that story...well, alot of it is true some of the things stated I did not know about but...you know how gossip is in the salon industry! anyways, I just wanted to say that I was one of the stylists accompined out by the police, but matt did apoloigize...3 years later but he said he was sorry and that he was just acting on his managers advice. i appreciated the apology


Debbie

Maumee,
Ohio,
U.S.A.
some truth there I was one of the stylists accompined out by the police, but matt did apoloigize...3 years later

#4UPDATE EX-employee responds

Fri, April 15, 2005

I am a former employee of this salon and I have to admit, that story...well, alot of it is true some of the things stated I did not know about but...you know how gossip is in the salon industry! anyways, I just wanted to say that I was one of the stylists accompined out by the police, but matt did apoloigize...3 years later but he said he was sorry and that he was just acting on his managers advice. i appreciated the apology


Debbie

Maumee,
Ohio,
U.S.A.
some truth there I was one of the stylists accompined out by the police, but matt did apoloigize...3 years later

#5UPDATE EX-employee responds

Fri, April 15, 2005

I am a former employee of this salon and I have to admit, that story...well, alot of it is true some of the things stated I did not know about but...you know how gossip is in the salon industry! anyways, I just wanted to say that I was one of the stylists accompined out by the police, but matt did apoloigize...3 years later but he said he was sorry and that he was just acting on his managers advice. i appreciated the apology


Debbie

Maumee,
Ohio,
U.S.A.
some truth there I was one of the stylists accompined out by the police, but matt did apoloigize...3 years later

#6UPDATE EX-employee responds

Fri, April 15, 2005

I am a former employee of this salon and I have to admit, that story...well, alot of it is true some of the things stated I did not know about but...you know how gossip is in the salon industry! anyways, I just wanted to say that I was one of the stylists accompined out by the police, but matt did apoloigize...3 years later but he said he was sorry and that he was just acting on his managers advice. i appreciated the apology


Carlie

Marathon,
Florida,
U.S.A.
jeannie, cheri is WRONG!

#7Consumer Comment

Fri, April 15, 2005

I am a stylist and owner in FLA. If one of my clients calls and askes for me guess what! she gets me and only me. I do the whole process. The salon IS named after me, and i think that we all know that Vidal sasson is a chain and that when you call you will not get him personally to do your hair!(Is he still alive?)So cheri,your point is moot. Maybe if this was explained to the client before hand then this misunderstanding could be avoided!


Jennifer

toledo,
Ohio,
U.S.A.
To Cheri I did have MANY other complaints

#8Author of original report

Thu, April 14, 2005

True, I never thought of that. But if you notice, I did have MANY other complaints besides the fact that his asssistant colored and finished my hair, the biggest complaint being that I did not get what I asked for. That is really what this site is for, informing others about your bad experiences and forwarning them.


Sherri

Piedmont,
California,
U.S.A.
PSSSSTT.... I don't know how to break it to you

#9Consumer Comment

Wed, April 13, 2005

I don't know how to break it to you, but if you went to Vidal Sassoon, you will be very disappointed, as Vidal doesn't fly in from London to do your hair.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//