- Report: #904512
Complaint Review: MBB Prolash - Pittsburgh Pennsylvania
Reported By:
wygal -
Evansville, Wyoming, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
MBB Prolash
301 Grant St Ste 4300 Pittsburgh, 15219 Pennsylvania, United States of America
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MBB Prolash huge hidden cost Pittsburgh, Pennsylvania
After seeing tv ads for the 3 step pro-lash product for eyelash enhancement I decided to check the $1 introductory deal online. I signed up. Somehow, when I read the membership policy I did not understand that the $1 for the first month covered 15 days. At the end of 15 (not 30) days if I did not cancel my credit card would be charged $119.32. What I understood was that the first month was $1. and thereafter I would receive product once a month and my credit card would be charged $34.00. So I was shocked to find my credit card charged $119.32 16 days after I received the product. When I contacted customer service they mad things clear to me. They stated that after I had placed my order I was sent a confirmation email with the information regarding these charges. I never received the email.
