Hi,
Like everybody else who got ripped of by MBF, I was on the hook for 5years. Now that my contract is up, I called the number to return the leased equipment. I got a run around for 1 hour 30 mins until I got to the same person who initiated the phone call transfer, and was told that I would have to send a letter of intent first.
I have never seen this kind of company. They're the worst. I think we, small store retailers, should initiate another a class-lawsuit on this company.
They have paid out to some customers like below:
http://www.cardpaymentoptions.com/credit-card-terminals/mbf-leasing/
But I am sure there are still alot more. I will keep you guys updated on my return process/experience.
Dave.