- Report: #7886
Complaint Review: MCI Worldcom Wireless - New York New York
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Author Not Confirmed
Why?
MCI Worldcom Wireless
PO Box 5211 New York, 10087 New York, U.S.A.
Phone:
347-452-6320. 917-685-217
Web:
N/A
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Business Rating:
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MCI Worldcom Wireless messed up billing, no customer service
I had two MCI Worldcom Wireless phones with $29.99 plan. Their billing system was so messed up and I get bills for August in November. In effort to update the billing system, they've been omitting phone call details. I'm supposed to get detailed billing if I sent the request, but I didn't get it in time. Even thought I sent the payment, it gets posted so late that I always get past due notices.
If I had other company's cell phones, I would be paying about $80 including taxes. However, I'm sitting with more than $1300 phone bill!!! It's outrageous. I tried to talk to customer service, but it's almost impossible. It seems that no one is ever there. I e-mailed them several times, but no one replied.
What Should I do??
If I had other company's cell phones, I would be paying about $80 including taxes. However, I'm sitting with more than $1300 phone bill!!! It's outrageous. I tried to talk to customer service, but it's almost impossible. It seems that no one is ever there. I e-mailed them several times, but no one replied.
What Should I do??
1 Updates & Rebuttals
#20
Sat, November 17, 2001
