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  • Report:  #1229562

Complaint Review: MDJunction.com - Internet

Reported By:
SuzzICar - Okeechobee, Florida, USA
Submitted:
Updated:

MDJunction.com
Internet, USA
Phone:
not shown on website
Web:
http://MDjunction.com
Categories:
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I have been a member of MDJunction for quite some time.  The owner of the site contacted me a while back and asked me to be a group leader for the RSD caregivers and supporters forum which I gladly did, since my husband has RSD.

 

After some time I also joined the alcoholism forum where I was also asked to be a group leader and I accepted the positon. From my first day as a Group Leader on the alcoholism form I was badgered and harassed by a group leader of another group, not the alcoholism group.  She would come on the group and make horrific reference to AA and 12 step programs being cults and so on, which we tried to assure her that all forms of recovery were welcome there.

 

After speaking to several other group leaders I discovered this was not the first time she had tried to "run off" good group leaders who were there to provide help and support for people coming to get help.  I took a break where I quit posting on any forum, but checked in everyday to see how things were going.  One day I really did need some support and we to find my account had been deleted.  Everything was gone. I re registered with a different email address and the same name and within minutes was banned.  I continued to re register and was banned over and over most of the time without much chance to even post.

 

I have sent multiple messages to the site owner who goes by the name of roy.  Alon is the other username for an administrator.  Both had assured me that one account would not get banned, so I started the process of rebuilding it.  Everyting went well for about 4 days, I was waiting to get my Group Leadership back, continuing to help people answering posts and so on, I was answering a post to someone who was reaching out, when I hit the submit button my account had been deleted again. That sent me into an anxiety attack brought on by the stress of dealing with someone that is breaking the very terms and conditions that the site owners say they take very seriously.

 

My only thought on this matter is that this livinginablender often boasts about her "clients" so wonder if she is a big contributor finacially to the site and thus is allowed to abuse mentally ill people for her own benefit.  She appears to be a big supporter of Moderation Management and is often posting quotes and links for those sites.

 

My main concern in reporting this issue is that people go to that site for help on support for a variety of reasons.  It is obvious that if you say anything that one of their "contributors" finds offensive or is in anyway a disagreement to what they are trying to promote you are banned without cause or reason, and if you are fortunate enough to become a group leader your account will be deleted if you disagree with anyone, even if you are active but not actively posting.  If they want you gone, you will be gone.

 

I feel that if they are going to write a terms of service they should honor it for everyone, and if a group leader is abusing people who come there for help they should be held accountable.  Defamation of character, slander, and verbal abuse should not be tolerated by a group leader who is supposed to be an example to everyone.

 

I should also state that this person is not the "group leader" for the alcohol forum, but has the ability to ban people from any group at will.

I can only hope there is something that can be done to stop this treatment of people who come there for help.  I strongly feel that if MDJunction is going to advertise as a place for someone to come and get help and support, but they allow this kind of treatment of their visitors, they should be shut down permanently.

 



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