stevenfazzone
lincoln,#2REBUTTAL Owner of company
Thu, December 19, 2013
hello my name is steve I am the store mgr meineke s attleboro...we have very good reviews 5star reviews with yelp, google and others..in this situation with this customer which was very rude and as sais has health issues and more problems that he is talking about...we did his brakes perfect and offer a lifetime guarantee on all brake work..when I offered to look at the problem he was very upset screaming at me..I offered and he got very upset and would not let me help him...when a car which is 20 years old has more problems than we found originally we fix them ..I have a reputation for doing whatever it takes to make every customer 100 percent happy....our reputation is very important...I would like to apologise to this customer...but he would not give me a chance.....thank you steve. store mgr.mwineke s attleboro....