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  • Report:  #1470691

Complaint Review: Meineke Car Care - Charlotte North Carolina

Reported By:
Vish - Irvine, CA, United States
Submitted:
Updated:

Meineke Car Care
440 S, Church St Charlotte, 28202 North Carolina, United States
Phone:
7046448149
Web:
http://www.drivenbrands.com/
Categories:
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This is in reference to the on-going dispute which I opened recently against Meineke Car Care for fraudulent service.

The case is related to a faulty Catalytic Converter that was put in by one of the franchise owners located in Roswell, GA which is no longer in operation. I had asked for a converter which would ualify for California where I was going to move. This guy said yes but he would have to charge me a premium. Upon my move to California I tried to get emissions tested and that's wheh I found out I was ripped off. This a*****e put in a converter without any mrkings on it and California would not accept it. I paid $430 for it when in fact I could have got it for $325.00 for a Georgia converter.

 

I reached out to Corporate who directed me to a local Meineke center to have it certified that the part put in was not the right part. A local Meineke Center took a look at the part and relayed the message to corporate that the part put in was wrong. Meineke Corp then promised me they would pay for the part as long as I paid the labor charges at that center. I called the local merchant who suggested that I leave the car for a few days because he was booked solid. Here I am in California with only one car at my disposal and I had no time to wait for it. Besides I would have had to pay for a rental car at the same time. I pleaded with Meineke Corporate to cut me a check for the part and that I would get it fixed elsewhere because I did not have the luxury of time and I had to register my car in California soon. I decided to get a new converter for $320.00 including labor (took 10 mins to do it) for another local shop but Meineke Corporate insisted that I go to the local Meineke even after I told them that I had got a new converter installed already. The owner at the local Menieke store even remarked that at $320.00 it was a very good price because his price would be over $500.

Now all I was asking for is around $275.00 because I was willing to take a cut for the labor. I am aghast at their attitude and I would rather Meineke pay the whole disputed amount of $430.00. I complied with all their requirements only to be denied a refund and that’s not fair. This company is legendary when it comes to ripping off folks who don't know what goes into their cars. Scum bags to say the least. Someone has to teach these jerks a big lesson and I am not resting until I get some form of justice. Next step is to drag them to Small Claims Courts. Let this warning to folks go to anybody but never go to a franchise auto repair shop because they all run scam shops. Go to a local auto shop always.



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