- Report: #1294331
Complaint Review: Mercedes Benz BUSA - Nationwide
Reported By:
ML350balanceshaft -
Charlotte, North Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Mercedes Benz BUSA
Nationwide, USA
Phone:
1-800-367-6372
Web:
www.mbusa.com
Categories:
Business Rating:
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Mercedes Benz USA ML350 Defective Balance Shaft Sprocket Atlanta Nationwide
My 2006 ML350 with 65,000 miles has a defective balance shaft sprocket that needs to be replaced. Mercedes Benz settled a case involving the defective balance shaft sprocket, however because of the time of purchase and low mileage we could not take advantage of the settlement so we "opted-out." The repair quotes to replace the defective sprocket range from $5,200 to $7,250.
Mercedes Benz USA refuses to do anything to help with the repair/replacement of the defective part even though we are not a part of the settlement class. Please see the following:
www.balanceshaftsettlement.com
Buyer beware. Mercedes Benz tagline is "The Best or Nothing." I wish they would do the honorable thing and live up to it.
