- Report: #1292489
Complaint Review: Mercy Outpatient Lab - Roseburg Oregon
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Mercy Outpatient Lab
2700 NW Stewart Parkway Roseburg, 97471 Oregon, USA
Phone:
541 677 1246
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Mercy Outpatient Lab unprofessional untrained inadaquate unexperienced Roseburg Oregon
I had a scheduled Doctor's appointment today, and my Doctor had wanted me to get a blood draw to check my Thyroid levels. I had no problem with this since this is part of my regular Doctor's visit. I Would normally use The Mercy outpatient Lab which has always been exceptional in it's treatment of me. Well not today. I was called back for my draw and was doing fine. Untill a very unskilled and unprofessional young woman started to draw my blood. I was stuck two times and she still did not get any blood. Okay. I then asked for someone else with more skill. But the third time and another young woman and still nothing and this new young woman then when she could not get any blood started to twist the needle into my vein and these two incompetent idiots caused me more pain than was needed. To top it all off I noticed that one of these two was wearing a Ucc student hoodie. what bussiness does a student have working on a patient if they obviously havent the skill or the training to be doing so? They both need to go back to school for more training before ever working on a person,
I got so fed up with being stuck now for a total of three times that I got up and walked out. I then headed back over to my Doctor to let them know about this fiasco with the Labs botched attemps at the blood draw. I was then informed by one ot the receptionists whi is also a medical professional that if they had told me that I needed to drink a lot of water that my veins would have responded better. Well that would have been nice to know. Once again total incompetience by so called professionals. I then got another Lab request sheet and headed to another Lab to see if I could find someone who knew what they were doing and gentlier than the last. I ended up going to the Qwest Lab. I got in fairly quickly and was seen by a woman who was very professional, quick and right on the money. She got the draw first time. I was breathing a sigh of relief . I will be using the Qwest Lab for any future lab requests.
