- Report: #1469467
Complaint Review: Metlife Inc. - New York City New York
Reported By:
Phil -
Kansas City, Kansas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Metlife Inc.
200 Park Avenue New York City, 10166-0188 New York, United States
Phone:
1-212-578-2211
Web:
Website: https://www.metlife.com
Categories:
Business Rating:
(0)
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Metlife Inc. Midlife Dental Metlife Dental denied 2 claims Heartland Dental Group Leavenworth Kansas New York City New York
Heartland Dental Group Leavenworth, 3507 South 4th St. Trafficway, Leavenworth KS, 66048 913-682-1000 billed me $515 because Metlife Dental (which has been my dental insurance over a year) denied 2 dental charges. My primary dental insurance (Tricare Retiree Dental Program) forward 2 dental claims of mine to Metlife Dental for their share of the payment (there have been no dental problem claims the past year with either dental program). Suddenly Metlife Dental denied 2 of my dental claims.
When I called Metlife Dental Claims (1 800-942-0854) on Dec. 7 at 11:54 Kansas local time), Metlife claim department claim that they had indeed denied my 2 dental claims and I needed to contact Tricare Retiree Dental Program and have them sent to Metlife Dental something in writing that would give Metlife permission to now be now be my primary dental program before Metlife Dental could pay any more of my dental claims.
So I called Tricare Retiree Dental customer service (1 888-838-8737 at 11:33 on Nov. 12) and talked to Tiffany Fears ([email protected]) on Dec. 12) and talked with Tiffany Fears about what Metlife Dental told me to request from Tricare Retiree Dental Program to put in writing that Metlife Dental was to now be my new primary dental insurance. Tiffany Fears explained that what I was requesting made no sense to her. Tiffany Fears further explained when Tiffany pulled my Tricare Dental history and said:
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07/10/2018 claim #180710286144 Tricare paid $71.20 and Metlife Dental was billed $67.80
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07/03/2018 claim #1807102861633 Tricare paid $89.00 (100% paid) Metlife Dental paid nothing.
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12/01/2017 claim# 1712012993517 Tricare paid $163.00 (100% paid) Metlife Dental paid nothing.
I only request the last dental claims and bill dates. So right now, I do not know what the 2nd dental claim that Metlife Dental denied.
Tiffany Fears sent me my last dental claim numbers and payment information.
Is now oblivious to me Metlife is running a scam on military retirees who have both Tricare Retiree Dental Program and Metlife Dental. Because the Tricare Retiree Dental Program ends on Dec. 31, Metlife Dental is defrauding military retires by not paying some of their 2018 dental claims and Heartland Dental Group Leavenworth charged me $155.00 which is now in the process of being deducted from my Community America Credit Union account.
