- Report: #825881
Complaint Review: METRO PCS UPPER DARBY STORE 7609 - UPPER DARBY Pennsylvania
Reported By:
Aude -
Bryn Mawr, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
METRO PCS UPPER DARBY STORE 7609
6906 MARKET STREET UPPER DARBY, 19082 Pennsylvania, United States of America
Phone:
866 333 4465
Web:
Categories:
Business Rating:
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METRO PCS UPPER DARBY STORE 7609 Charged wrongfully my account for a phone they never gave me UPPER DARBY , Pennsylvania
I went to a Metro PCS store on 12/24. I asked for a phone to replace the my son's damaged phone. They failed to tell me that a warranty replacement was available and started selling me a new phone.
When I realized a warranty was available I asked them to reverse the transaction they had started, they flat out refused. I kept the merchant copy and the customer copy. I left without the phone. They then submitted a bill to METRO PCS against the phone account. As a result the account has a balance for the amount of the phone number. Because of this balance, they have shut off the account for which service has been paid.
When I realized a warranty was available I asked them to reverse the transaction they had started, they flat out refused. I kept the merchant copy and the customer copy. I left without the phone. They then submitted a bill to METRO PCS against the phone account. As a result the account has a balance for the amount of the phone number. Because of this balance, they have shut off the account for which service has been paid.
