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  • Report:  #1231743

Complaint Review: Metro Towing Inc. - Los Angeles California

Reported By:
Bill - Hollywood, California, USA
Submitted:
Updated:

Metro Towing Inc.
1720 Workman Street Los Angeles, 90031 California, USA
Web:
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I was parked at CVS in Hollywood when I returned I found that Metro Towing had towed my car.  The car had been parked for slightly over an hour.  I felt that this was a scam that Metro and CVS were using to obtain money perhaps for the manager on the side or elsewhere since it was mid-day and the parking lot was near empty.  I decided to check the CVS Parking sign out and found it did not comply with the vehicle code and therefore CVS and Metro had no authority to tow my car unless they gave me 96 hours notice.  They have been doing this for years and anyone who has been towed in the last four years can get double their money back in small claims court plus costs for their illegal towing.  The signs at the entrance lack the "AT THE OWNERS EXPENSE" provision required under the code and therefore don't comply.  Pursuant to paragraph (e)(1) of the vehicle code below you get twice your towing fee in damages plus any other damages you can prove in addition to any costs for the small claims court.  Don't take my word, you can read this yourself the code section is online and their signs are still there.  By the way I believe Metro provides the signs because identical signs are at Jack in the Box in Hollywood, if you were towed from there.  I intend to handle it diferntly, my father has a law firm, but I want everyone to know what I found in the Vehicle Code and what, in my opinion, you should be able to do about it.  If you were towed from somewhere else you may want to check the sign for compliance to the code.  Here's what the vehicle code says:

Vehicle Code § 22658 establishes the requirements for removing a vehicle from private property and dictates the manner and authority to tow vehicles. In order for a property owner or person in lawful possession of private property to be legally permitted to tow vehicles at least one of the following three circumstances must exist:

1.    There is displayed, in plain view at all entrances to the property, a sign not less than seventeen (17) by twenty-two (22) inches in size, with lettering at least one (1) inch in height, prohibiting public parking and indicating that vehicles will be removed at THE OWNER'S EXPENSE, and stating the telephone number of the local traffic law enforcement agency and the name and telephone number of each towing company that has been authorized by the association, pursuant to a towing authorization agreement, to tow from the association property. (emphasis added)

2.    The vehicle has been issued a notice of parking violation and ninety-six (96) hours have elapsed since the issuance of the notice. An association should ensure that all citations are dated and have the time listed.



5 Updates & Rebuttals

Robert

Irvine,
California,
USA
You are not that innocent

#2Consumer Comment

Fri, May 29, 2015

Your thinly veiled attempt to make yourself out to be a victim in this has basically failed.  It is very obvious based on your original report and now your updates that you knew exactly what you were doing and that you would get towed.  IMO it seems very obvious that you then felt you could use that to gain some extra cash and perhaps get some strange "high" off of trying to make some entitlement claim.  So no you were not standing up for yourself, in fact if this was some police action it may even border on entrapment.

You are not some out of town tourist who isn't aware of all of the towing laws.  No, you have said that they have been doing this for years.  You also went on to say that there are other places in the area that have the same signs.  How would you know this?  So of course you are well aware of them.  You then go off onto your entitlement claim that you have a right to park there for up to 96 hours because the parking lot isn't full and they don't have the right signs.  Now, you didn't come right out and say it...but it is easily inferred. 

So, yes if you came here and basically stated your case without all of this extra fluff.  That they had an illegal sign because in your opinion it wasn't exact and the tow was not valid.  I probably would have come here and said good luck to you in small claims.  But once you added all of this extra stuff...your claim looses a lot of credibility.

I will leave it with this.  It is possible you are technically legally correct, but IMO your morals are in question.  So good luck in your small claims case and I hope you post the court and docket number so anyone can follow it who wants to.  Oh and by the way no I am not now or have I ever been employeed by this or any other towing company.


You have to stand up for yourself

#3Author of original report

Thu, May 28, 2015

You shouldn't be a milk toast, or maybe you own the tow truck.  Anyway they broke the law (vehicle code) otherwise according to the code I should have had 96 hours to park there.  They also could have moved the car out into the street not 10 miles away and charged me 250 dollars and left me stranded.  Its people like you that allow big business to get away with violating the law and doing nothing about it.  Sorry if you feel that I was morally wrong, the fact is I am legally right and of the two I should at least break even and not let anyone profit from the illegal tow job. By the way the code also states that if a tow company is listed on the sign (it is) they are equally responsible.


Tyg

Pahrump,
Nevada,
USA
Typical....

#4General Comment

Thu, May 28, 2015

 typical self entitlment. YOU KNEW YOU WERE TOWED FOR A REASON!!! YOU are AVOIDING the FACT that YOU were parked where YOU should not have and got towed. Pay the tow fee and LEARN to NOT park places YOU should not!! This isnt rocket surgery!!! Its COMMON SENSE!!!!!!!A skill Im afraid your father DID NOT teach you. STOP acting like some spoiled little teenaged girl and ACCEPT the part YOU played in ALL of this!! The tow company nor CVS had ANY CONTROL over how YOU drive. YOU made the WILLING CHOICE to park where you did. YOU cannot now turn around and call foul because the reality is YOU BROKE THEIR POLICY!!!! Its THEIR property and if they chose to THEY can have ANY vehicle towed away. FOR ANY REASON!!!! People like yourself are so self entitled. At what point do YOU taek ANY responsibility in all of this for the part YOU played?? NO WHERE!!!


Strict compliance with code required

#5Author of original report

Thu, May 28, 2015

The code section and the Muni Code section both require the notice that the tow will be at your expense.  That's why they can charge $250 and take your car 10 miles away, check further down in the code.  You need to be warned even if it is obvious.  And that is according to my lawyer father.  Unfortunately there are no cases to check on, but who says of the many ripoffs they are doing (check the other Metro ripoff report) that they just don't pay the ones who complain when they get caught. They don't want their manager spending the day in court for $250 that would be what $12 an hour for him and his replacement and if they lose or its appealed twice that. Worth it?   


Robert

Irvine,
California,
USA
So what does your lawyer father say?

#6Consumer Comment

Wed, May 27, 2015

First of all regardless of if the parking lot is empty or not, it is PRIVATE property and part of that business.  As such they have a right to restrict the parking to their customers.  So making a claim like you are somehow entitled to park there just because it is empty shows you probably deserved to get towed...IMO.

But since your father is an attorney, what did he say? 

Now, as for the sign.  The section does state that the sign must indicate that it will be towed at owners expense, but it does not as you infer require that specific wording.  The sign does meet all other factors, so it just comes down to this technicallity.  Where in a lot of cases it comes down to "intent".  If you can somehow convince a judge in Small Claims court that because those words were not there you thought the tow was free and it was a violation, you are going to loose.

The other issue is that you say they have been doing this for years.  Okay, so are you really going to come here and say that you are the first one to notice this in all of the years they have been towing cars here?   Because contrary to what you think your wonderful "sluthing" skills are, they put the exact CVC section that you are quoting on the sign.  So anyone with an internet connection could find the same thing you did in about 30 seconds....yet how many suits have they had?

 

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