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  • Report:  #56667

Complaint Review: Microsoft - Nationwide Internet

Reported By:
- fort mohave, Arizona,
Submitted:
Updated:

Microsoft
Microsoft.com Nationwide, Worldwide Internet, U.S.A.
Phone:
000-000-0000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Microsoft (XP) Product & Service Microsoft XP, Dishonest, Caution! You dont really own your machine! victimized many consumers Microsoft Corp Everywhere .....

I have read all of the complaints similar to mine about Microsoft Windows XP and I myself have also been ripped off by Microsoft a number of times over the years. I purchased three desk-top machines and a laptop, all containing Windows XP. I then bought a copy of Windows XP to keep as a back-up in-case any of my new XP machines had problems. When I bought the four machines, I also was under the impression that I was buying the license with each. (Thats standard according to Microsoft) that each machine has a license.

Well, I had problems with two of my XP machines and tried to reload windows xp .. Surprise! I was screwed! I called tech support and even the corporate office to get assistance, with the knowledge I had the right to use XP on all four machines because of the purchase of the licenses. Well, Microsoft's solution was to try and force me to buy three more new XP disks at $200 each, to solve the problem.. When I did not agree to buy three more disks, they pretty much told me I was SOL!

Of course, I told them, my solution was to load Microsoft ME on the machines and ditch the XP all together and I was abruptly informed by the corporate office and tech support, WE are not allowed to change the operating system (Down Grade) to Microsoft ME!!! and even if I could, I would have to buy four disks because it would be cheating the agreement and pirating the software. Ok.. so.. We buy the machine but we don't own it and cannot load what we choose in our machines.. Of course, they also told me that it was impossible to load Windows ME in an XP loaded machine.

As far as I am concerned, I legally purchased four machines, each with a license and a copy of all the software on the machines, and yet, I am told what I can and cannot do with what I purchased. Microsoft has just found a way to pirate their customers and use them endlessly. Ultimately, I ended up loading my ME on my XP machines to solve the problem. I purchased Microsoft ME as well, when it came out.

What are they going to do, come drag me out of my house and whip me with the Microsoft Corporate Logo for using another Microsoft Product because I wasn't about to purchase three more of the same identical disks?. Boy, I sure hope that NBC or Fox Network get wind of this stuff, cause I would be right there to turn my nose up at Micrsoft. Bill Gates needs to get an honest handle on his business I am many others are ready to go else where with our business...

Cathy

fort mohave, Arizona
U.S.A.


3 Updates & Rebuttals

Sonia

Rockdale,
Texas,
U.S.A.
Solution to Windows XP Licensing requirements

#2Consumer Suggestion

Thu, January 01, 2009

Instead of whining about windows xp force activations in order to use the software, I have to call in to Microsoft to get a key to okay the usage of the software. This basically is good for the consumer in a way. But its a pain in the carcass. Anyways, there are some websites that offers Windows xp as an OEM disc with license. Its always good to obtain a copy that is legal. You can shop at Newegg.com and they will give you a good deal. depends on where you live. I had no problem with windows xp home edition. I am currently using professional. I had no issues what so ever. The difference between the both is XP professional is for mobil computing and most of all business. Home is for casual home users. I have no gripes about the operating system. The year that Microsoft will quit supporting it will be somewhere in late 2016 or something like that. they will be issuing updates for older windows. this is what they claim. I don;t know if its true or not. I am a big fan of xp. Vista, I will have to ask you to do your homework on it. Windows ME, is a shoddy operating system, Instead Try windows 2000 professional. You cannot crash it, its crash proof. The engine of windows xp is 2000 under the hood. This is for stability and reliability. I hoped I helped you out alot here.


Daniel

Memphis,
Tennessee,
U.S.A.
Retail VS. OEM licensing

#3Consumer Comment

Thu, July 31, 2003

The 3 copies you purchased with the computers were what is called OEM license, and any problems will have to be referred to the company you purchased the computers from. The one retail copy you purchased is for use on only ONE computer. You can not legally install that one copy on all four computers at the same time. You can reinstall the OEM copies on your computers. Use the CD that was furnished with the system when you purchased them.


Eric

Andover,
Massachusetts,
U.S.A.
Easy solution to Windows XP situation

#4Consumer Suggestion

Thu, July 31, 2003

When you buy four computers that come with Windows XP installed you do get four valid licenses. What you seemed to have done was to install your "back-up" copy on two machines using the same CD Key. Each computer should have come with its own CD KEY (or license number). you should have used the two numbers that came with the pre-installed versions. The issue here really was that the CD-KEY is in fact the license and you attempted to use the same license on two machines.

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