- Report: #676216
Complaint Review: MIDAS Auto Service - Tulsa Oklahoma
Reported By:
mike abbott -
TULSA, Oklahoma, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
MIDAS Auto Service
10920 E.21st South Tulsa, Oklahoma, United States of America
Phone:
Web:
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Business Rating:
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MIDAS Auto Service Midas Ripped me off big time. Charged me $767.00 For a job That should have been $350.00+ - Then said MERRY XMAS Tulsa, Oklahoma
I went to MIDAS to have them check breaks and a leak in Cooling system.
Left car there went next door to eat ...gave them cell# if any problems came up.
When I got back they were trying to find leak. I told them it need to be fixed.
I was thinking a heater hose or something? Next thing I know he's telling me it's
head of engine and had to take it apart. Turned out it was a small metal line with
a hole in it. that cost 50.00 chg me 150.00/ 260.00 for seals they didn't use.
Never told me what the charges would be un-till work was done. I've checked
with several other shops to see if price was close- 250.00 to 350.00 was est.
Don't go to Midas on 21st unless you want to get ripped off.
1 Updates & Rebuttals
Alan Mahrt
Tulsa,Oklahoma,
USA
Response to Mr. Abbotts claim
#2REBUTTAL Owner of company
Wed, December 29, 2010
This vehicle was brought into the shop on November 30th by Eugene Abbott requesting a brake inspection and fix the coolant leak. At 3:01 pm after the repairs were reviewed with Eugene he SIGNED the estimate. As the repairs were being completed and the upper intake manifold was removed it was determined that the water pipe in the top intakehad a hole. At that time Eugene was called and informed the cost and he responded go ahead and fix it.The shop did not charge him labor to install the pipe and reduced the total labor of the ticket to help cover the cost of the pipe since they were not having to remove the lower intake.A courtesy follow up call was placed to Mr. Abbott on December 2ndwherea message was lefton his voice mailthanking him for his business and asking him to call if he had any questions or concerns. We have not heard from him. I have just triedto get in contact with Mr. Abbott at the phone number we have on file and the phone has been diconnected. If Mr. Abbott could contact the shop we will do what we can to rectify the situation.
