- Report: #434338
Complaint Review: Midas - Salt Lake City Utah
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Midas
875 East 2100 South Salt Lake City, 84106 Utah, U.S.A.
Phone:
801-487-0825
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Midas Lied about the repairs needed and grossly overstated repair cost Salt Lake City Utah
After lifting the car and "assessing the damage" to my damaged exhaust, the manager stated I had "completely bent and not repairable" the pipe in front of the muffler. "It will cost $350 to fix it."
I then took the car to "Big O tires" and they stated the pipe was not bent enough to warrent replacement. They repaired the existing pipe, replaced the gasket to the manifold and gave me a free tire rotation - all for $148.00.
Simplistic1
Salt Lake City, Utah
U.S.A.
I then took the car to "Big O tires" and they stated the pipe was not bent enough to warrent replacement. They repaired the existing pipe, replaced the gasket to the manifold and gave me a free tire rotation - all for $148.00.
Simplistic1
Salt Lake City, Utah
U.S.A.
2 Updates & Rebuttals
Matt
Murray,Utah,
U.S.A.
Cheap Does Not Always Mean Right
#2REBUTTAL Owner of company
Fri, April 17, 2009
I was sorry to hear about your experience at our shop. We work very hard to make sure every customer leaves happy with the job done right. At Midas, we have been performing exhaust repair for 53 years. Based on our experience, bending back a pipe is not the best long term solution for any exhaust system. When you attempt to bend back a pipe that is already damaged, you tend to weaken the pipe at the damaged area. Additionally, the constant heating and cooling of the pipe from normal driving can further weaken it at the damaged area. The result of both of these actions will be the pipe breaking prematurely. I hope this won't be result in your case, but is possible you just paid $148.00 for a pipe repair that may not last. If it doesn't, you may then need to be replaced pipe at an additional cost of $350.00. If you would like discuss the issue in further detail, please call the shop and ask for Rick.
Mechanicgtr
Mechanicsburg,Pennsylvania,
U.S.A.
Repair a bent exhaust pipe?
#3Consumer Suggestion
Mon, March 23, 2009
It is very hard to repair a bent pipe, and usually costs more to do so rather than to replace it, or the repair is not perfect and tends to choke off the exhaust coming from your engine, possibly causing other problems. How do you know they fixed it? Did you see it before and after? I'm not trying to say Midas wasn't taking you for a ride, I just want to make sure that your car was repaired properly. Sometimes the cheap fix is not the best. If it worked, then great. Cheers.
