"Good Morning,
Your refund will be processed within 6-14 business days, excluding weekends and holidays.
We wish you success.
Warmly,
Ed
Client Relations Manager"
Hi Ed,
I just checked my bank account and I still have not received my refund. By my calculations today should be the 15th business day. Please check into this and let me know when I can expect my refund.
Thanks
Hello Ed,
Business Day 16 since you promised my refund .... please return my money NOW!
"Houdini XXXXX,
This email concerns your recent ticket: I want my money BACK!!!!!! (RWO-541-99499)
As part of our commitment to improving your customer support experience, we would like to know how you think we are doing.
You are invited to complete a short satisfaction survey consisting of just a few multiple-choice questions.
It should take you no more than a minute to complete (we promise!).
To take the survey, please click on the following link: http://thecustomerhelpdesk.com/desk/index.php?/Tickets/Survey/Index/150690/nj6fee9m6c9b
Your feedback is very important to us and we really appreciate your time.
Thank you in advance,
MikeFilsaime.com, Inc."
"Hi Please reply in the ticket already opened for this issue, opening new tickets for the same request can confuse the issue and cause unnecessary delays
Ticket already opened is: Ticket ID: FZL-556-56194
This ticket is being closed.
Steve Pryor
Support Staff Specialist
Mike Filsaime, Inc"
Houdini
Miami,#2Author of original report
Mon, July 29, 2013
Mike Filsaime and his merry band of internet scammers is at it again!
Last year it took me forever to get a refund from him ... actually PayPal got it for me ... NOW ... 11 months later he has billed me "a recurring debit" for the SiteSale "crap" that I got a refund/cancellation for last year.
This time it was for $97 ... I have tried calling and leaving messages because all of his "customer service agents" are busy with other customers" and emailing his customer help desk. NO ONE responds ... very frustrating.
I have filed a dispute with my bank as well as another with Paypal ... let see how long it takes this time to get a response. It seems that Mike Filsaime is like a red headed step child that will simply not go away!
Houdini
United States of America#3Author of original report
Fri, August 24, 2012
Here is a brief update to my earlier report on Mike Filsaime and Site Sales.
I never actually heard from their support team once I started to complain about my refund. I logged into my PayPal account and had them pursue it for me. Within a couple of days PP got back with me and said that they had agreed to a refund ... 3 days later I had the money back in my account.
End of story. Thanks PayPal!