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  • Report:  #1432158

Complaint Review: Modlily - other Shanghai

Reported By:
Lori - South Lyon, Michigan, United States
Submitted:
Updated:

Modlily
room 2087.#15-3 Building 999 Ningqiao Pudong other, 201206 Shanghai, China
Phone:
13040646889
Web:
modlily.com
Tell us has your experience with this business or person been good? What's this?

The website appears as any USA internet site.  They advertise as if returns are easy and hassle free. The clothing came and was poor quality and fit and had a horrible smell. I sent several emails to return the items with no response. I alerted American Express to dispute this charge.

The owner came back with an address in China that I could return my $147 worth of items to but also noted that I would be responsible for any return China duties on the items. Obviously this makes it impossible and not cost feasible to return the items.

THis company should not be allowed to ship directly to the USA without paying duties. They should note clearly on their website that the goods are of China origin and would need to be returned to China. They do none of this.

 



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