- Report: #163297
Complaint Review: Momentum Direct - Magnolia Texas
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Momentum Direct
1010 S. Magnolia Blvd Magnolia, 77355 Texas, U.S.A.
Phone:
281-356-1400
Web:
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Momentum Direct Rip-off fraudulant e-thieves Magnolia Texas
9/02/05 Ordered the trial for myself and a friend. The $9.94 was not posted to my bank account until 9/12/05. I received the product 9/16/05 and tried it couple days later, hated it, so did my friend.
I attempted to call the company on 9/20/05 several times throughout the daytime hours over several days. However, with each attempt, I only received a recording indicating that all operators were busy and to please try my call again later.
I never had the ability to leave a message or speak with a live person. 9/28/05, Momentum accessed my bank account yet again, only now, charging $109.89, per the 2 trial orders, they were continuing to send 2 orders. I did not become aware of this, by my own error, until I received the package in the mail.
After checking my account, I notified my bank on 10/15/05 that I had made several attempts to contact the company and unsuccessful. At this time, I had not been aware that Momentum had processed another $109.89 apparently on 10/13/05. I have sent back the order received after the 9/28/05 bank account withdrawl with no refund received as of yet.
Although Momentum withdrew funds 10/13/05 for another order, I only received, apparently that order, via Federal Express today, 11/03/05. However, the stamp is post marked 11/01/05.
I have contacted my bank, via e-mail due to the late hour, to make sure they are not attempting to access my account again.
The only way I have been able to contact Momentum is via e-mail, on 10/20/05, Momentum was made fully aware, at that time, of my dissatisfaction with the product as well as inability to contact them with a request to discontinue any further transactions.
I also notified Momentum in that e-mail that I filed a complaint with E-Commerce.gov. I received a reponse, via e-mail, the same night, indicating they were not too happy that I filed the complaint. At this time, I will also file a complaint with the BBB, to have the complaint on record.
Sherri
San Bernardino, California
U.S.A.
I attempted to call the company on 9/20/05 several times throughout the daytime hours over several days. However, with each attempt, I only received a recording indicating that all operators were busy and to please try my call again later.
I never had the ability to leave a message or speak with a live person. 9/28/05, Momentum accessed my bank account yet again, only now, charging $109.89, per the 2 trial orders, they were continuing to send 2 orders. I did not become aware of this, by my own error, until I received the package in the mail.
After checking my account, I notified my bank on 10/15/05 that I had made several attempts to contact the company and unsuccessful. At this time, I had not been aware that Momentum had processed another $109.89 apparently on 10/13/05. I have sent back the order received after the 9/28/05 bank account withdrawl with no refund received as of yet.
Although Momentum withdrew funds 10/13/05 for another order, I only received, apparently that order, via Federal Express today, 11/03/05. However, the stamp is post marked 11/01/05.
I have contacted my bank, via e-mail due to the late hour, to make sure they are not attempting to access my account again.
The only way I have been able to contact Momentum is via e-mail, on 10/20/05, Momentum was made fully aware, at that time, of my dissatisfaction with the product as well as inability to contact them with a request to discontinue any further transactions.
I also notified Momentum in that e-mail that I filed a complaint with E-Commerce.gov. I received a reponse, via e-mail, the same night, indicating they were not too happy that I filed the complaint. At this time, I will also file a complaint with the BBB, to have the complaint on record.
Sherri
San Bernardino, California
U.S.A.
