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  • Report:  #711517

Complaint Review: Mona Grover From Dollar2host.com and Webhostingworld.net - Internet California

Reported By:
Nitin - new delhi, Internet, India
Submitted:
Updated:

Mona Grover From Dollar2host.com and Webhostingworld.net
Internet, California, United States of America
Phone:
Web:
www.dollar2host.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I would like to make a complaint against Miss. Mona Grover from Dollar2host.com and webhostingworld.net websites for scamm, forgery and ripping me off.

I paid 200 USD to this website owner through their paypal id [email protected]

using my paypal id (((email redacted)))

As per their policy terms anyone can cancel their account without any questions within 30 days period.

I requested them to cancel my account within 30 days time period and they denied. More over thier hosting service was really very very poor and it was most of the time down. So i asked them for a refund but they denied.

Later I posted some reviews about their poor service on the internet and they suspended all my accounts. They threatn me that I must remove all the post against them else they will not refund me the money and will keep my account suspended.

Now the point is I am a customer and I paid them money for my hosting account, Its my right to give my feedback positive or negative against the company, they can not stop me for giving the feedback, They didnt gave me this hosting account free of cost that now they have suspended my account, if they want to suspended my account, they must pay me the full refund back.

I also have lot of other serious fraud complaints against this company--

1. This company claims that its a US company with their head quarters in california usa- but their paypal account is a verified non-US account. How is it possible that a USA company will have a non-us account.

2. The contact number in support section of paypal belongs to the Indian TATA number in western uttar pradesh circle 91-9259480580

3. Their online contact number that they have posted on the website is also fake and this is not a valid number.

4. The address that they have given on the website is also a fake address and there is no such address in California USA.

5. I have asked more than 10 times about the legal status of the company, I asked them about the regstration number and the state of their registration and they never responded me back.

6. I also would like to tell you that this person Mona Grover runs multiple websites on Internet under her name and gang but claims that they are seperate entity.

Two such websites are www.dollar2host.com and webhostingworld.net

Their online support team says that they do know anything about either of the company and they are not connected but I have certain proof, screenshots and emails which I can present in front of you to prove that this company is connected and run by one person.

I researched on internet and have been able to find some details about the owner of this company the details are given below.


MONA GROVER

Account No : 092701500176

Branch : THANE - VASANT VIHAR

Bank Address : ICICI BANK LTD., SHOP NO G1, GROUND FLOOR,

BLOCK G4, EMRALD PLAZA, HIRANANDANI MEADOWS,

VASANT VIHAR, THANE(WEST). 400 607

IFSC Code :   ICIC0000927


I would like to make a very very strong police complaint against this person and also file a complaint in economic offence wing and cyber crime cell.

Please record my complaint and send me the complaint number.

This person Mona Grover has ripped me for more than 200 USD.

regards


PS. I am also marking this complaint to california Police to investigate into this matter as the complaint website claims that this is a Californian company but i believe that this is an Indian group running some online business without any registration so in order to ensure proper investigation, I am making the complaints.

I would like to seek a special assistance from Thane Police as the case comes in their Area Jurisdiction and Paypal as this kind of things can go against your prestigue and customer safety.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


1 Updates & Rebuttals

notimportant

United States of America
Something To Think About

#2General Comment

Tue, April 10, 2012

There are always 3 sides to every story. Your side, their side and the truth.  My comments are based on my extensive business and technical background.

Don't know who this person your are complaining about is but there are some things you should be aware of.

Internet based business do not require a business license of any kind. Unless the business is regulated by firearms, alcohol, tobacoo or medical laws.  The only time a service provider requires a license is when they themselves are streaming copyrighted music or videos. Clients whom stream a live broadcast containing copyrighted content must have permission or obtain their own license to do so.

Since Mona appears to be collecting all payments and performing all transactions via PAYPAL under her given name, she is not required to register her business or file for a DBA, INC. or an LLC.  The reason is simply because Mona already has a tax number also known as a social security number she can utilize to file taxes.

The only law that she must remain in compliance with are filing taxes if she makes x amount of dollars and making sure not to allow any illegal activities to take place on her servers. However, no one person can detect all such issues which is what the terms of service and acceptable use policies are for. Clients are responsible for any criminal activity they engage in.

Now as far as being a PAYPAL account registered to someone in India is irrelevant. If the servers in which the clients are hosted on are based out of the U.S it's a U.S based operations remotely managed from India. Just because a person lives abroad does not mean their resources are also provided directly from their geographic location. The Internet is a global operation not restricted to a specific area. The only exceptions would be countries which completely block out Internet access.

As far as the police report. In all honesty, you are wasting everybody's time. The police have more important matters to handle than your $ 200.00 loss. Furthermore, if she is running all operations from India than it's out of your local police departments jurisdiction. This is not a police matter. Just accept your losses and learn from your mistakes.

Research a company before doing business with them.

I'm not taking sides, just explaining how the real world works.

Good Luck

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