- Report: #1473763
Complaint Review: monroe shocks / Tenneco corp. - lake forest illinois
Reported By:
chris -
guffey, Colorado, United States
Submitted:
Updated:
-
Author Confirmed
Why?
monroe shocks / Tenneco corp.
500 north field drive lake forest, 60045 illinois, United States
Phone:
847-482-5000
Web:
https://www.tenneco.com
Categories:
Business Rating:
(0)
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monroe shocks / Tenneco corp. Tenneco monroe shock absorbers clevite bearing walker exhaust rancho shocks dynomax exhaust thrush and many more monroe shocktoberfest rebate was not honored, receipts and UPCs sent, never returned, no pay out lake forest illinois
Purchased 2 new strut assemblies, 2 shocks for my '06 malibu maxx, and 2 overload/ride carrier/coil over shocks for my rear of '06 GMC hybrid. i sent all documentation; "original" receipts (which they request; but i made copies), UPCs, and tenneco's filled out form to address after spending well over $400 to get a $25-50 visa gift card.
While my vehicles needed the repair; after getting several mail and email responses after attempting to get the small stipend (after i did all my due dilligence in the mail-in process, AND then having to constantly follow-up on four separate occassions), and then the company saying they would not honor their agreement, i am not only typing this scam/ rip off report, but i have since re purchased Gabriel shocks, and KYB shocks and struts, AND tore off any walker/dynomax exhaust products and replaced them as well with Hedman, DC Sports, and others.
ALSO, since i own and operate my own race shop, i am telling ALL my friends/family/customers/clients to stop purchasing tenneco products. i am also only installing competitors' equipment on all vehicles i service. i will always find a superior product (and hopefully comparable in price, but not afraid to spend more for myself, or spend more for my customer's and eat the difference) to insure better performance.
i have never had a recall or operational issue with any tenneco product; however, with this kind of 'corporations are people'/screw your buddy mentality, i'll happily never promote their product again. while i am sure that their Fortune 500; nine plus billion dollar, corporation will not directly be hurt by my boycott of their products, i can only hope that my purchases will help their direct competitors thrive; as if this is the way a loyal customer is treated, they REALLY do not care about their clients or products. Even if you wish to purchase monroe shocks, i hope you save your time and stamp, as their rebate is NOT worth it. thanks.
