- Report: #1081272
Complaint Review: Monster Scooter Parts - Colorado Springs Colorado
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Author Not Confirmed
Why?
Monster Scooter Parts
5045 GALLEY ROAD Colorado Springs, 80915 Colorado, USA
Phone:
800-798-0325 (Matt)
Web:
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Business Rating:
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Monster Scooter Parts Battery Wheel chair charger defective out of box. Refused to send me a return postage Colorado Springs, Colorado
Wheelchair Battery Charger bad out of the box. They refused to send postage for return. I ask to speak to a supervisor and was told that the supervisesors would not and did not accept phone calls. I explained that bI was confined to a wheelchair and could not go to the post office to return the charger (Matt) stated that if I wanted to get it back that I would get it nto thr post office some how. He said that it was probly my batterys, I explained to him that I have had wheelchair batterychargers for over 20 years and that my invacare charger still charges that I wanted this additional charger because I have more than one chair and wanted to have another charging station he blew it off.
1 Updates & Rebuttals
chorisia
ipswich,Alabama,
excellent service
#2Consumer Comment
Thu, July 31, 2014
We ordered a currie throttle from Monster Scotter Parts (not available in the UK) They promptly supplied the part the company then sorted out a UPS delivery shipping overcharge for us with curteous concern email and by phone (the system wouldnt allow us to correctly put in where we live in the UK)
