- Report: #455663
Complaint Review: Morpheus Software - Nationwide
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Morpheus Software
Http://www.morpheussoftware.net/ Nationwide, U.S.A.
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Morpheus Software buggy software Internet
I purchased the Allume Morpheus Photo Morpher on the 6/19/2007, today I(May/26/2009) tried to work with but it shuts off without any reason, since I have the installation cd I decided to uninstall and install again. Now when I try do install it asks me for an activation code, I have no idea where it is I do not remember if this software came in the box with this code or whatever since I have this for about two years.I included the prove of purchase. and they reply to me:
"Unfortunately, we cannot replace lost activation code. You always need a 16 letter activation code to install our
programs. If you purchased a boxed version from a reseller, they may have put the activation code on the cd sleeve or manual. Please contact that reseller directly for more information"
I am reporting this to alert people not to buy anything from this business because they sell you a buggy software and do not allow you to fix.
Gil
somerville, Massachusetts
U.S.A.
"Unfortunately, we cannot replace lost activation code. You always need a 16 letter activation code to install our
programs. If you purchased a boxed version from a reseller, they may have put the activation code on the cd sleeve or manual. Please contact that reseller directly for more information"
I am reporting this to alert people not to buy anything from this business because they sell you a buggy software and do not allow you to fix.
Gil
somerville, Massachusetts
U.S.A.
2 Updates & Rebuttals
Ashley
Springfield,Missouri,
U.S.A.
Not a rip off
#2Consumer Comment
Wed, May 27, 2009
You were in no way ripped off. It was your responsibility to keep track of the activation code for your software. You chose to lose it, how does the company know that yuo aren't trying to rip them off by getting a second activation code?
Hugh Jass
Franklin,New Hampshire,
U.S.A.
Pardon me...
#3Consumer Suggestion
Wed, May 27, 2009
This is 100% your fault. You lost the activation code and then claim you were ripped off? Fascinating. As to the software being buggy, does your computer meet the minimum requirements on the box? Did you even check? Doubtful. Older computers frequently don't have the horsepower to run newer software. The moral of the story: Pay attention.
