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  • Report:  #1491062

Complaint Review: Moscow Family Medicine - Idaho Moscow

Reported By:
Moscow Family Medicine Review - Moscow, Idaho, United States
Submitted:
Updated:

Moscow Family Medicine
623 S Main St, Moscow, ID Idaho, 83843 Moscow, United States
Web:
https://gritman.org/services-care-areas/family-internal-medicine/moscow-family-medicine/
Categories:
Tell us has your experience with this business or person been good? What's this?

It's healing to see all the bad reviews. I'm not crazy after all. In 2012 for the first time in my life, I was formally rejected from Moscow Family Medicine because Dr. Sarah M. Lawrence of Gritman Medical Center didn't like me. That was basically the explanation in the rejection letter.

I have had a few issues with doctors in the past but those were the ones with all the complaints against them. Anyways, due to her rejection letter, she had me blackballed from Moscow Family Medicine. They won't take me as a patient ever again. I recently moved to Moscow and my son needs a primary care provider.

He will be using Gritman Medical Center for some medical issues. I was so unhappy to learn Dr. Sarah M. Lawrence works in the Emergency Room at Gritman Medical Center. I called Gritman Medical Center and told them about my experience and how it affected my ability to trust other doctors. (I did locate a much better doctor in 2012 but she's now retiring.)

The administration at Gritman assured that Dr. Sarah M. Lawrence was only very part-time. I called Moscow Family Medicine because it would be nice to have my son's primary care provider next to Gritman due to his other services. I recalled this experience in 2012 and asked Moscow Family Medicine if they had a record on me.

I was informed they wouldn't take me as a patient. Would you take your child to a clinic where you cannot be seen? The receptionists and office staff at Moscow Family Medicine are different than normal clinics. I contacted the administration to see if they would allow me as a patient. I want my son to be close to Gritman, and Dr. Sarah M. Lawrence isn't working there anymore.

I did get a voicemail from Moscow Family Medicine but can tell by the tone of the woman's voice, I ain't gonna ever be accepted at their clinic. The administration at Gritman said Dr. Sarah M. Lawrence couldn't reject providing emergency care to my child and myself. I hope we're never in need of emergency care when she's working.

I would need to have administration staff present in the room, I don't trust this woman. I'm so glad to see all the horrible reviews of Moscow Family Medicine. You would think a medical clinic connected to a hospital with a decent reputation would be top-notch. I advise anyone reading this to avoid this clinic and take into consideration all the bad reviews. I guess sometimes rejection is protection?

Do research on all the providers in the Moscow area. Try to establish care with a different clinic before taking the chance you won't be accepted by this inefficient Moscow Family Medicine. I did contact Dr. Sara M. Lawrence's supervisor in 2012. I felt her rejection was more discriminatory than legitimate. He was super nice and agreed by the end of the phone conversation that there might be something wrong with the provider.

It's my opinion Dr. Sara M. Lawrence's temperament doesn't work well in a health care setting. I don't care that she doesn't like me. I do care that any doctor who is judgmental can limit a person's ability to receive health care in rural areas. There are better providers out there.



2 Updates & Rebuttals

Moscow Family Medicine Review

Moscow,
Idaho,
United States
I figured Moscow Family Medicine and Dr. Sara M. Lawrence deserved a Rip Off Report.

#2Author of original report

Sat, February 01, 2020

It was honestly a fancy letter stating the provider didn't like me. It was so well voiced this facility has practiced issuing formal letters and rejecting patients. I wouldn't post anything with the chance there would be a rebuttal saying something harmful to myself. There will not be a rebuttal disclosing anything more because that would uncover some form of discrimination. She has the right to dislike me and I'm not offended.

The complaint is that normal medical clinics try to help people. If a patient doesn't work with one provider, it doesn't mean they won't work with another one at the clinic. A doctor's position should not be to harm a patient's access to health care. Most clinics place patients with other doctors at the clinc when one provider has a problem with the patient.  They do this without degrading the patient.

This was a situation where the provider, in my opinion, manipulated the company's processes to cause harm. Normal clinics would need a better reason to reject a patient than simply not liking them. Blacklisting and blackballing is a real problem in health care. It's especially harmful to patients in rural areas.

There is something wrong with this clinic. I think the reason it's run so poorly is the person staffing the clinic has something wrong with themselves. This occurred in 2012, I found another amazing provider, and was with her until her retirement last month with no issues. I have the records to prove my compliance with medical providers and clinics.

Moscow Family Medicine has former employees who have verified it's a backwoods, judgmental, poorly ran facility. I cannot believe Gritman Medical Center would contract with this medical group. I'm not even wasting the time to call the administration person back who left me a voicemail (I did return her voicemail and haven't had my call returned.)

My family has received quality health care from Gritman Medical Center to this point. Gritman Medical Center could do better after reading all the bad reviews. The poor reviews are there but you need to scroll through the review websites. There will be no resolution with this medical group, crazy, backwoodsy, facility...

This report was to warn people about this facility and provider.

I figured Moscow Family Medicine and Dr. Sara M. Lawrence deserved a Rip Off Report.

Report Attachments

Robert

Irvine,
California,
United States
I bet there is more

#3Consumer Comment

Thu, January 30, 2020

I was formally rejected from Moscow Family Medicine because Dr. Sarah M. Lawrence of Gritman Medical Center didn't like me. That was basically the explanation in the rejection letter.

- I somehow think that the letter was a bit more than her stating she just didn't like you. What were the specific reasons they listed in the letter.

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